Customer Support Engineer, Tier 1 (Windows) - Brazil
JumpCloud
NewPosted yesterdayLOCATION
São Paulo · Remote
EXPERIENCE
Not specified
TYPE
FullTime
SKILLS REQUIRED
WindowsCustomer SupportTechnical SupporttroubleshootingIdentity and Access Management
Job description
Overview
Provide world-class Tier 1 technical support to JumpCloud customers across support channels, resolving high-priority and mission-critical issues in a fast-paced environment.
What you'll do
- Resolve high-priority and mission-critical customer issues.
- Apply technical knowledge to resolve customer issues across JumpCloud's support channels.
- Interface regularly across Support and Engineering to ensure timely resolution of defects.
What you'll need
- Highly technical, self-starter mindset driven to exceed customer expectations.
Details
- Location: São Paulo, Brazil.
- Work mode: Remote.
Read the full description and apply on the company’s own careers page.
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Customer Support Engineer, Tier 1 (Windows) - Brazil
