Customer Support Engineer, Tier 2 (Windows) - Brazil
JumpCloud
NewPosted yesterdayLOCATION
São Paulo · Remote
EXPERIENCE
Not specified
TYPE
FullTime
SKILLS REQUIRED
WindowsCustomer SupportTechnical SupporttroubleshootingRoot Cause AnalysisApplication Support
Job description
Overview
Provide Tier 2 technical support for JumpCloud customers, resolving high-priority and mission-critical issues on Windows-related support channels.
What you'll do
- Provide world-class technical support to JumpCloud's customers across support channels.
- Resolve high-priority and mission-critical customer issues in a fast-paced environment.
- Apply technical knowledge to resolve customer issues.
- Interface across Support and Engineering to ensure timely resolution of defects.
Details
- Location: São Paulo, Brazil - Remote.
- All roles are Remote unless otherwise specified in the job description.
Read the full description and apply on the company’s own careers page.
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Customer Support Engineer, Tier 2 (Windows) - Brazil
