CX Operational Transformation-Workflow Engineer - Manager

Overview

Hands-on software engineering role focused on CX Operational Transformation, with development of AI-driven solutions. You will design, build, deploy, and support AI applications and integrations for enterprise transformation objectives.

What you'll do

• Design, develop, test, and deploy AI applications using Python and modern AI platforms.
• Develop integrations with LLMs, APIs, vector databases, prompt management, and workflow orchestration.
• Contribute to AI agents, automation solutions, and intelligent workflows to improve operational efficiency.
• Participate in proof-of-concept activities and evaluations of emerging technologies and platforms.
• Evaluate AI models and frameworks for suitability for business use cases and enterprise adoption.
• Develop and maintain technical documentation, design specs, and operational procedures.
• Follow enterprise SDLC processes including development, testing, deployment, and support.

What you'll need

• Minimum 5 years of professional experience in software development and technology delivery.
• Strong hands-on expertise in Python for enterprise applications and AI-driven solutions.
• Experience with enterprise AI platforms such as Google Gemini Enterprise, Azure AI Services, AWS AI Services, or equivalents.
• Experience developing applications using generative AI and integrating with large language models.
• Familiarity with AI orchestration frameworks such as LangChain and LangGraph.
• Experience with cloud services including Compute Engine, Cloud Storage, Cloud Run, IAM, Azure, AWS, or equivalents.
• Experience with APIs, databases, microservices, and integration patterns.

Details

• Location: Bangalore, India.