CyberArk Operations Engineer - Officer

Overview

CyberArk Operations Engineer responsible for end-to-end support, administration, and optimization of Privileged Access Management (PAM) platforms.

What you'll do

• Manage day-to-day operations of CyberArk components (Vault, PVWA, CPM, PSM).
• Perform health checks, monitoring, and incident resolution across PAM infrastructure.
• Troubleshoot privileged account issues including reconcile failures, logon issues, and dual control failures.
• Ensure SLA adherence for incidents, service requests, and problem management.
• Onboard privileged accounts (Windows, Unix/Linux, database, application accounts) into CyberArk.
• Configure and manage PSM connections (Windows, SSH, web, database connectors).

What you'll need

• 10+ years of experience in IAM/PAM.
• 3+ years of CyberArk experience.
• Bachelor’s degree in computer science, IT, or related field.
• Strong knowledge of CyberArk components: Vault, PVWA, CPM, PSM.
• Experience with Windows & Linux administration and Active Directory integration.
• Ability to work in a 24x7 operational support model.

Nice to have

• Experience with CyberArk Privilege Cloud.
• Automation/scripting (PowerShell, REST APIs).
• Exposure to Agile/DevOps tools (Jira, Azure DevOps).
• Exposure to other IAM/PAM tools.

Details

• 24x7 operational support model is required.