D&T Process Automation Engineer I

Overview

Join General Mills' Digital & Technology Intelligent Automation team in India as an Engineer I, designing and building scalable automation solutions across finance, supply chain and other business functions.

What you'll do

• Evaluate opportunities to incorporate Agentic AI orchestration (e.g., AI agents, prompt-driven workflows, agentic automation) into existing GMI AI/Agentic capabilities.
• Gather requirements from business stakeholders and translate them into technical designs following IA development standards and guidelines.
• Design, develop and maintain workflow automations using Power Automate (cloud flows, approvals, integrations).
• Build and support Power Apps (canvas and model-driven) solutions to digitize forms and business processes.
• Design, configure and manage SharePoint sites, lists, libraries and workflows, including data migrations and site administration.
• Administer and govern the Power Platform environment, monitoring usage, ownership, licensing and health of flows, apps and sites.
• Troubleshoot, debug and resolve production issues on live automations, adhering to support SLAs and KTLO commitments.
• Create and maintain solution documentation, including design docs, test scenarios and support runbooks.
• Manage automation requests end-to-end: intake, scoping, development, UAT, deployment and change control.
• Support platform health reporting and inventory tracking for Power Automate and Power Apps assets across the organization.
• Contribute to legacy technology migrations (e.g., InfoPath deprecation) by assessing impact and coordinating remediation.
• Collaborate with global and cross-functional stakeholders and coordinate priorities via ServiceNow, ADO and Teams.

What you'll need

• Full-time graduation from an accredited university.
• 3-5 years of experience in process automation, with hands-on expertise in agentic automation, Power Platform, or a related technical role.
• Proven ability to deliver end-to-end, stakeholder-focused automation solutions from requirements through deployment and support.
• Hands-on experience building and supporting Microsoft Power Automate flows (cloud flows, connectors, approvals, error handling).
• Hands-on experience with Power Apps (canvas apps; model-driven apps a plus).
• Awareness of agentic AI concepts, including prompt engineering, AI agent lifecycle and orchestration frameworks (e.g., LangChain, RAG, MCP), and interest in applying them to automation solutions.
• Hands-on experience with agentic orchestration frameworks or building and integrating AI agents.
• Basic programming knowledge (Python/JavaScript) to support AI agent tooling and API integrations.
• Strong working knowledge of SharePoint Online: site design, lists and libraries, permissions and workflow integration.
• General understanding of the Power Platform ecosystem (Dataverse, environments, DLP policies, governance basics).
• Ability to gather requirements from business users and translate them into functional and technical designs.
• Strong troubleshooting and debugging skills for production support of automated workflows.
• Clear written and verbal communication skills for documentation and stakeholder collaboration.
• Basic knowledge of REST/SOAP API integrations.

Nice to have

• Experience on ServiceNow Framework / AppEngine low-code automation.
• Exposure to Robotic Process Automation (RPA) tools such as Automation Anywhere A360.
• Familiarity with ServiceNow (incident/request management, App Engine).
• Familiarity with Azure DevOps (ADO) for work tracking.
• Exposure to legacy forms technology (e.g., InfoPath) and migration approaches.
• Exposure to Copilot Studio.
• Working knowledge of SharePoint Framework (SPFx).
• Basic understanding of SAP or other enterprise systems.
• Knowledge of JavaScript frameworks such as Angular, jQuery, Knockout, React or Vue.
• Exceptional problem-solving and analytical skills, with strong attention to detail.
• Excellent communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.
• Demonstrated ability to work with global teams, manage priorities and deliver against timelines.

Details

• Location: General Mills India Centre, Powai, Mumbai.
• Applicants must meet minimum age qualifications in the country in which the job is located.