DC Benefits Administrator

Overview

Process and administer defined contribution retirement plan payroll data, participant transactions and annual plan reporting for Empower clients.

What you'll do

• Process client payroll and participant data files accurately and within established service-level agreements (SLAs).
• Administer defined contribution retirement plan transactions, including distributions, hardship withdrawals, enrollments, and beneficiary updates, using EXP.
• Support annual Form 5500 reporting and nondiscrimination testing.
• Calculate and process annual profit-sharing allocations and employer matching contribution true-ups.
• Maintain accurate participant records and follow applicable plan provisions and established administrative procedures.
• Perform assigned system testing and daily website availability checks.
• Identify, document, and promptly escalate processing errors to appropriate stakeholders.
• Resolve routine operational issues through designated U.S. contacts and escalate unresolved issues to the team leader.
• Provide backup assistance during increased processing volumes to meet team service targets.
• Support special projects, process improvements, and ongoing maintenance of plan procedures.
• Complete professional development activities and assigned professional examinations.
• Meet an annual target of 1,650 billable client hours.

What you'll need

• 1–3 years of experience in defined contribution retirement plan administration.
• Experience processing retirement plan payroll data and participant transactions.
• Good understanding of Form 5500, nondiscrimination testing, profit-sharing allocations, and matching contribution true ups.
• Proficiency with retirement plan administration systems, including OMNI and EXP, and Microsoft Excel and Word.
• Strong analytical, problem-solving, and organizational skills.
• Ability to maintain detailed retirement plan and participant records accurately.
• Ability to work independently and collaboratively in a team environment.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive client and participant information appropriately.
• Graduate in any discipline from recognized University.

Nice to have

• Experience with Microsoft Access and Microsoft Excel functions.
• Familiarity with defined contribution plan provisions and retirement plan recordkeeping operations.

Details

• Location: Gurugram, India.