Deal Strategy & Operations Manager

Overview

Deal Strategy & Operations Manager role (individual contributor) owning strategy and execution for Cresta’s complex dealmaking from pricing through close.

What you'll do

• Architect and execute complex, high-value enterprise transactions with US and international Sales teams.
• Build deal structures, pricing models, and commercial terms balancing speed, risk, margin, and customer experience.
• Own approval workflows and escalate deal issues from first quote through final signature.
• Translate deal data, discount trends, and outcomes into actionable insights.
• Run win/loss and deal retrospectives to refine deal strategy.
• Drive improvements across the quote-to-cash lifecycle, including CPQ/CLM/Salesforce enhancements.
• Provide enablement and training to Sales on pricing, deal construction, and quoting.

What you'll need

• 5+ years of experience in deal desk/deal strategy/commercial operations/revops/legal ops/sales operations.
• Proven ownership of complex enterprise SaaS deals from quote to cash.
• Hands-on experience administering or optimizing CPQ tools.
• Strong Salesforce fluency across quoting, approvals, and deal reporting.
• Solid understanding of enterprise SaaS contracting concepts (order forms, MSA, DPA, SOW).
• Exceptional communication skills with high emotional intelligence and ability to influence without authority.
• Based in India and working within standard IST business hours (8:30 AM to 6:30 PM).

Details

• Reporting to Raghu Somashekar.
• Works with Sales leadership, Finance, Legal, Security, and RevOps.
• No direct people management.
• Availability for one late-day meeting or team call per week.