Delivery Operations Team Lead

Overview

Delivery Operations Team Lead in Financial Planning & Analysis (FP&A), acting as P&L owner to deliver Group Management and Statutory Reporting in line with agreed service level agreements, and supporting the Area Finance and Consumer Leadership teams in GBS.

What you'll do

• Proactively manage delivery of Group Management and Statutory Reporting information in line with agreed service level agreements, acting as P&L owner.
• Prepare financial information and scenarios for S&OP meetings and H1 and FY targets, challenging assumptions and coordinating data inputs in internal reporting systems.
• Run forecasting process activities and perform quality review with key finance senior stakeholders before release to the customer for approval.
• Drive independent analysis and provide insightful recommendations to senior stakeholders.
• Consolidate area financials, track actuals delivery vs budgets, and provide key insights for the Finance leadership team.
• Manage monthly dashboards and provide executive summaries with insights on key drivers for the Finance leadership team.
• Partner senior stakeholders across functional teams (Marketing Directors, Commercial Directors, Heads of Finance, Supply Chain Directors, etc) to provide strategic financial guidance on key financial performance in the market.
• Oversee financial forecasts, industry value projections, regulatory impacts to the category, and price war analysis.
• Develop a competitor framework used as a platform to provide insights on revenue and resource allocation and drive recommendations on potential courses of action.
• Own or lead preparation of annual budgets and periodic forecasts, ensuring accuracy and alignment with business objectives.
• Conduct variance analysis on actual vs. budget/forecast, identify key drivers, analyze trends, risks and opportunities, and provide actionable recommendations.
• Develop financial models for scenario planning, sensitivity analysis, and long-range forecasting.
• Deliver timely and accurate financial reports and dashboards, translating complex data into clear, actionable insights for senior leadership.
• Collaborate with cross-functional teams to influence decision-making, optimize costs, and ensure resource allocation aligns with strategic priorities.
• Drive efficiency through automation and implement best practices for FP&A processes, reporting, and data accuracy.
• Ensure adherence to financial policies, internal controls, and regulatory requirements across all FP&A activities.
• Manage and mentor FP&A analysts, fostering collaboration, continuous improvement, and high performance.
• Act as a vital member of the Consumer Leadership team in GBS, focusing on the Commercial Finance experience, and support the Consumer Delivery Lead in creating value across product categories.
• Present forecasts, performance, and potential risks/opportunities across all product lines including new categories, and prepare strategies for senior stakeholders considering competitor actions.
• Perform financial modelling, sensitivity and scenario analysis to reflect the impact of proposed changes on operating results.
• Evaluate the financial impact of regulatory change.
• Lead and coordinate process improvement and efficiency efforts within the commercial finance team, providing timely insights.
• Undertake ad-hoc projects as needed.
• Contribute to developing integrated business strategies for portfolio, pricing, excise, and trade.
• Conduct competitor reviews and share key insights with Top Management, incorporating them into pricing and excise discussions.
• Establish governance and risk guidelines for pricing and excise activities to ensure strong controls and SOx compliance (where applicable).

What you'll need

• Any graduation; CA or CFA.
• 8–12 years of progressive finance experience.
• Proven track record in budgeting, forecasting, and strategic financial analysis.
• Demonstrated ability to manage teams, influence senior stakeholders, and drive process improvements.
• Advanced Excel (macros, pivot tables, etc.), ERP systems (SAP), FP&A tools, BI dashboards, Alteryx, Agentic AI, Lean Six Sigma, Tableau.
• Knowledge of FP&A tools (SAP BPC, Hyperion, Anaplan).
• In-depth knowledge of P&L, Balance Sheet, and Cash Flow management.
• Strong ability to convey financial information clearly to senior leadership.
• Excellent analytical skills and ability to handle large volumes of data accurately.
• Excellent communication, leadership, and stakeholder management skills; able to work across all levels and functions.
• Ability to work under pressure, meet tight deadlines, and adapt to rapidly changing conditions.
• Ability to proactively identify risk, perform sensitivity analysis and drive risk mitigation.
• Detail-oriented, proactive, and capable of rational decision-making and problem-solving.

Nice to have

• Experience in global FMCG / CPG / Tobacco industries or similar dynamic environments.

Details

• Location: Gurugram.
• May require working in rotational shifts.