Director Employee Communications

Overview

Lead strategic employee communications across UKG's international markets, with a focus on India and other key markets outside the U.S., connecting employees to the business, its strategy, and one another.

What you'll do

• Lead the development and execution of employee communications strategy across international markets, aligned with UKG's global communications strategy and business priorities.
• Translate company strategy, business priorities, and organizational initiatives into clear and compelling communications that help employees understand what matters and how their work contributes.
• Develop strategic communications objectives and plans for the area, aligned with broader Employee Communications and Corporate Communications priorities.
• Bring an international perspective to global communications planning, reflecting the needs, cultural nuances, and employee experiences of markets outside the U.S.
• Determine when global communications should be amplified, adapted, or supplemented for international audiences.
• Identify emerging communication needs, business priorities, and employee trends across international markets and turn them into actionable communication strategies.
• Establish priorities and allocate team resources to the communications opportunities with the greatest impact on employees and the business.
• Serve as a trusted communications advisor to senior leaders on employee communications, leadership visibility, organizational priorities, and complex business issues.
• Build a deep understanding of UKG's business strategy, international operations, and market dynamics.
• Partner with leaders to translate business priorities into narratives that create clarity, alignment, and confidence among employees.
• Advise leaders on how, when, and where to communicate, including messaging, sequencing, channels, and employee engagement.
• Anticipate employee questions and potential reactions and counsel leaders on approaches that build understanding and trust.
• Navigate complex and sensitive issues with sound judgment, balancing business needs, employee perspectives, and reputational considerations.
• Develop communications strategies that strengthen employees' connection to UKG, its strategy, leaders, culture, and priorities.
• Create opportunities for leaders to engage with employees through town halls, leadership forums, site visits, employee events, and other channels.
• Partner with the People Team and business leaders on communications related to employee experience, organizational change, talent priorities, culture, and key moments in the employee lifecycle.
• Ensure communications reflect cultural and regional nuances while maintaining consistency with UKG's global narrative and voice.
• Champion an employee-first perspective, answering why it matters, what it means for employees, and what they need to know or do.
• Use employee listening and feedback to understand communication needs and strengthen engagement and connection.
• Serve as a key connection between international markets and the global Employee Communications Team, creating alignment and two-way communication.
• Collaborate with communications partners across geographies to improve consistency, coordination, and effectiveness.
• Bring international employee perspectives and business insights into global communication strategies and planning.
• Identify opportunities to simplify and improve how communications are planned and delivered across markets.
• Partner on enterprise-wide initiatives and major moments where international employee communications are critical.
• Establish meaningful measures of communication effectiveness tied to business and employee outcomes.
• Use engagement data, employee listening, channel performance, and qualitative feedback to identify what is resonating and where gaps exist.
• Translate insights into recommendations for leaders and communications partners, and continuously improve strategy, content, channels, and experiences.
• Monitor external, business, and workplace trends that may influence employees and proactively recommend communication opportunities or actions.

What you'll need

• 12+ years of experience in employee communications, internal communications, corporate communications, or a related discipline, including significant experience leading communications in a complex global organization.
• Demonstrated experience developing and leading strategic employee communications programs aligned to business strategy and organizational priorities.
• Experience leading and developing communications professionals and establishing priorities for a team or significant area of responsibility.
• Strong business acumen with the ability to understand business strategy, organizational dynamics, and market context and translate them into effective communications.
• Demonstrated experience advising and influencing senior executives on communications strategy and significant business matters.
• Exceptional written, verbal, and presentation communication skills, with the ability to translate complex business concepts into clear and compelling narratives.
• Significant experience communicating across cultures, geographies, and employee audiences, with strong understanding of cultural nuance and localization.
• Experience leading communications for complex organizational change, transformation, or other high-impact business initiatives.
• Strong judgment and the ability to navigate ambiguity, sensitive issues, competing priorities, and complex stakeholder environments.
• Demonstrated ability to build strong relationships and influence outcomes across functions and levels of an organization.
• Experience using employee insights, data, and measurement to inform communications strategy and decision-making.

Nice to have

• Experience leading employee communications in India and across multiple international markets.
• Experience within a global technology, SaaS, or similarly complex and fast-moving organization.
• Experience working in a global communications model where regional and functional teams partner closely with a centralized communications organization.
• Experience supporting senior executives with communications strategy, leadership positioning, and employee engagement.
• Experience with organizational transformation, operating model changes, mergers and acquisitions, or other significant business changes.
• Understanding of the employee communications landscape, workplace culture, and business environment in India and other international markets.
• Experience developing and executing communications for large employee populations across multiple locations and work environments.

Details

• Location: Pune, India.