Director - Infrastructure Engineering (IND)

Overview

Lead Bread Financial's Infrastructure Engineering function in India, working in a matrixed environment with peer leaders of the Centers of Excellence (CoEs) to meet KPIs and lead the Technology CoE associates in the India office.

What you'll do

• Collaborate with senior leaders to develop performance goals and long-term operational plans.
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
• In collaboration with CoE leaders, set strategic goals for operational efficiency and increased productivity for India based associates.
• Work with CoE leaders in the development of financial and budgetary plans.
• Oversee information technology operations in India and evaluate them according to established goals.
• Collaborate with CoE and governance teams to devise and establish IT policies and systems to support the implementation of strategies set by leadership.
• Participate in the analysis of business requirements of all departments to determine their technology needs.
• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks and report those findings to the CoE leader.
• Share information on emerging technologies and digital trends, and contribute to the development of business and technology strategies.
• Ensure team practices align with information systems and technology governance policies, standards and procedures, including meeting global and external audit requirements.
• Ensure compliance with local Indian laws and regulations regarding IT service delivery within a special economic zone (SEZ) entity.
• Maintain relationships with key stakeholders, including financial regulators, internal associates, brand partners, and internal partners.

What you'll need

• Bachelor's Degree in Computer Science, Information Technology or related field of study.
• 12+ years experience as an IT director or similar role within the IT industry.
• 7+ years direct leadership experience.

Nice to have

• Professional certifications, such as ITIL, CISA, CISM, Agile or Certified Information Systems Security Professional (CISSP).
• Skills: People Leadership, Technical Leadership, IT Service Management (ITSM), Information Technology Infrastructure Library (ITIL), Information Technology Infrastructure Service Management (ISM), Information Technology Service Management (ITSM), Security Operations, IT Infrastructure Management, Application Production Support, SRE Operations, SDWAN, AWS.

Details

• Location: Bangalore, India.
• Job type: Regular.
• Job family: Technology.
• All job offers are contingent upon successful completion of credit and background checks.