Director, IT, SAP & Enterprise Applications - Bengaluru

Overview

Lead the Bengaluru IT organization as Site Lead and direct Enterprise Applications strategy, delivery, operations, and continuous improvement, with a significant focus on SAP and related technologies. Build and manage a high-performing team, align with global IT strategy and business priorities, and collaborate with worldwide cross-functional stakeholders.

What you'll do

• Build, manage, mentor, motivate, and develop a large, high-performing information technology team in Bengaluru, including managers and teams up to 100+ reports.
• Own budgetary, people development, operational objectives, staffing plans, schedules, quality initiatives, process change, team KPIs, and operational goals for the Bengaluru IT team.
• Set requirements and expectations for direct reports, measure performance, provide feedback, hold them accountable, foster positive employee relations, and build leadership bench strength.
• Work with HR, Finance, Facilities, and global partners to secure resources and address site-specific operational and personnel issues.
• Partner with global IT leadership and cross-functional business stakeholders to execute company-wide IT strategy and capability roadmaps.
• Convey strategic direction and technical information to all organizational levels and senior leadership.
• Collaborate with Global Business Owners and Process Leads to understand business needs, prioritize initiatives, and represent IT in business forums.
• Define and drive the technology vision, strategy, and multi-year roadmap for key Enterprise Applications, with a significant focus on SAP.
• Oversee solution design, SAP architecture management, and delivery for domain-specific applications including S/4HANA, ECC, BW/4HANA, and integrated modules.
• Lead global Enterprise Applications projects, including projects over $1MN, within defined scope, timeline, and budget.
• Manage relationships with SAP, hosting partners, and specialized system integrators, including SOWs, change requests, support, and enhancements.
• Own incident, problem, and request processes for designated applications, manage SLAs, and collaborate with Application Management Service providers.
• Contribute to Digital Thread strategies for integrating SAP with engineering and manufacturing systems.

What you'll need

• Bachelor’s degree in computer science or related field, or equivalent practical experience.
• At least 20 years of progressive experience in Information Technology roles.
• 10+ years of experience building and managing high-performing IT teams, preferably including experience in India.
• 10+ years of direct management experience, including managing teams of 50+ reports and leading leaders/managers.
• Proven track record of leading large-scale enterprise-wide IT initiatives and delivering high-quality software solutions in a timely manner within a large-scale, high-growth environment.
• 15+ years of domain experience in Enterprise Applications, with significant depth specifically in SAP.
• Demonstrated leadership experience in large-scale enterprise SAP implementations, including greenfield and brownfield/migrations to S/4HANA.
• Sound knowledge of SAP architecture and ERP domain functions including Finance, FICO, SD, MM, PP, WM, and Quality Management.
• Experience leading or implementing integrations for SAP-PLM, SAP–MES, SAP–CRM, and SAP–ALM using methodologies such as PI/PO and BTP.
• Experience managing release cycles for continuous system improvement for platforms such as SAP.
• Experience with performance metrics and process improvement methodologies including Lean and Six Sigma.
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, and development.
• Proven ability to influence effectively across a complex, matrixed organization.
• Excellent leadership, management, and communication skills, both verbal and written, with the ability to convey strategic direction to all levels.
• Project management experience.
• Experience working with a contingent workforce.
• Flexibility to work hours required to support global business demands.

Nice to have

• Higher level degrees and certifications, such as SAP Certified.
• Familiarity with PLM systems, specifically Siemens Teamcenter.
• Familiarity with MES and its integration with SAP.
• Proven track record delivering IT transformation projects, preferably with Salesforce or other major enterprise software solutions.
• Familiarity with ISO Standards, design controls, FDA, CSV processes, and regulatory domain knowledge, particularly in a Medical Device or Life Sciences context as it relates to SAP implementation and use.
• Experience implementing SAP specifically for Medical Device companies.

Details

• Location: Bengaluru, India.
• The role serves as Site Lead for the IT organization in Bengaluru.
• The role is not eligible for visa sponsorship.