Director of Applied Science and Engineering - Knowledge Graphs & AI

Overview

Lead the vision, strategy, and execution of Outreach's Knowledge Graph and contextual AI capabilities as a senior leader, combining technical expertise in knowledge representation, graph-based learning, and reasoning systems with the ability to build, inspire, and scale a high-performing team.

What you'll do

• Own the end-to-end technical direction of a per-tenant contextual knowledge graph capturing accounts, deals, contacts, rep behaviors, competitive landscape, and signals from calls, emails, and CRM activity.
• Set the research agenda and define the architecture for the knowledge graph, which serves as the reasoning backbone for next-best-action recommendations, deal risk signals, coaching suggestions, competitive intelligence, and agentic AI workflows.
• Hire and grow the applied science and engineering team.
• Drive measurable business impact through applied science innovation.

Details

• Location: Hyderabad.