Director of Engineering, Payments

Overview

Lead eBay's payments engineering organization as Director of Engineering, setting technical vision, leading managers and engineers, and delivering complex software at scale.

What you'll do

• Define and drive the long-term technical vision, roadmap, and architecture for the engineering organization.
• Align engineering strategy with overall business goals and product vision.
• Evaluate and recommend new technologies, tools, and methodologies.
• Ensure technical decisions support scalability, reliability, security, and maintainability.
• Lead, mentor, and grow multiple Engineering Managers and/or Team Leads.
• Oversee hiring, onboarding, performance management, and career development of engineering staff, including managers and senior ICs.
• Foster a high-performing, collaborative, innovative, and inclusive engineering culture.
• Build and maintain team morale, engagement, and retention.
• Oversee planning, execution, and timely delivery of complex software projects across multiple teams.
• Ensure teams adhere to best practices, including coding standards, code reviews, testing, and CI/CD.
• Manage engineering budgets, resource allocation, and capacity planning.
• Track KPIs related to delivery velocity, quality, and system health.
• Establish, optimize, and standardize engineering processes, including SDLC, Agile/Scrum/Kanban, release management, and incident response.
• Drive continuous improvement in engineering efficiency, productivity, and quality.
• Implement and monitor metrics to measure team and organizational performance.
• Partner with Product Management, Design, Data Science, Security, and IT/Operations to define requirements, prioritize work, and ensure successful product delivery.
• Collaborate with senior leadership on strategic initiatives and company-wide goals.
• Provide high-level technical guidance and oversight across projects.
• Champion software quality, best practices, and operational reliability, including SLOs and SLIs.
• Ensure systems are designed for scalability, performance, and cost-efficiency.
• Manage technical debt and advocate for necessary refactoring and infrastructure investments.
• Grow your team through coaching and mentoring, forecast hiring needs, and participate in recruitment strategy.

What you'll need

• 10+ years of software engineering experience.
• 5+ years in direct people management.
• 3+ years managing other managers.
• Master's degree in Computer Science, or Bachelor's degree with equivalent experience.
• Proven ability to lead, inspire, mentor, and grow large engineering teams and managers.
• Strong coaching skills.
• Significant hands-on technical background in software development, architecture, and systems design.
• Ability to understand complex technical challenges and trade-offs deeply, even if not coding daily.
• Ability to set technical vision, translate business strategy into engineering execution, and make long-term architectural decisions.
• Proven track record of shipping complex, high-quality software products at scale.
• Expertise in Agile methodologies.
• Exceptional written and verbal communication skills.
• Ability to articulate complex technical concepts to both technical and non-technical audiences, including executives.
• Excellent interpersonal and stakeholder management skills.
• Ability to build strong cross-functional partnerships.
• Strong analytical and critical thinking skills.
• Ability to navigate ambiguity and make sound decisions under pressure.
• Experience establishing processes, metrics, and driving continuous improvement.

Nice to have

• Experience in ECommerce and Payments industry.
• Experience scaling engineering organizations during rapid growth.

Details

• Location: Bengaluru, India.