Director, Technical Product Management

Overview

Lead the product definition and execution of the JazzX AI Commercial Lending Suite, a hands-on technical product role translating commercial lending workflows into scalable, reliable AI-powered enterprise products for regulated customer environments.

What you'll do

• Own the end-to-end technical product lifecycle for the Commercial Lending Suite.
• Translate business priorities into detailed product requirements, user journeys, acceptance criteria, and delivery-ready backlogs.
• Define AI-assisted workflows, including automation boundaries, human approvals, exception handling, and decision logic.
• Partner with Engineering and AI teams to build scalable, production-grade AI capabilities.
• Define and maintain data models, API contracts, integration requirements, and workflow behavior.
• Establish evaluation criteria, quality standards, release readiness, and production monitoring.
• Drive customer discovery sessions to understand real-world lending operations and validate product requirements.
• Partner with customer stakeholders across business, IT, compliance, and security during deployments.
• Define measurable product outcomes, adoption metrics, and continuous improvement initiatives.
• Build reusable product capabilities, workflow templates, integration patterns, and deployment playbooks to accelerate future implementations.
• Collaborate with Platform Product, Engineering, UX, Delivery, and Customer Success teams to deliver enterprise-grade AI solutions.

What you'll need

• Extensive experience building and shipping enterprise software products used by large organizations.
• Strong hands-on experience in Technical Product Management, including product definition, technical requirements, APIs, workflows, data models, and system integrations.
• Demonstrated experience delivering AI-powered capabilities into production environments, with measurable business outcomes.
• Experience working closely with Engineering and AI/ML teams throughout the product development lifecycle.
• Strong analytical thinking and ability to make technical product trade-off decisions.
• Excellent written and verbal communication skills with experience working across globally distributed teams.

Nice to have

• Experience within Financial Services, Banking, Risk & Compliance, or other highly regulated industries.
• Experience in Commercial Lending, Mortgage, or related lending domains is a significant advantage.
• Experience building enterprise AI, intelligent automation, workflow orchestration, or decisioning platforms.