Duty Engineer

Overview

Duty Engineer role at JLL in Bengaluru, responsible for managing engineering, operations, records and reporting for a facility's M&E and F&S systems.

What you'll do

• Manage and control all critical spares for all installations as per manufacturer recommendations and inventory.
• Coordinate with AEM to collate all R&M requirements on a quarterly basis.
• Follow up on assigned POs and work completion until invoice submission.
• Carry out all engineering and operational procedures and ensure proper functioning of electrical, HVAC, PAC, water, plumbing, sanitary, elevator/lift and cafeteria equipment.
• Liaise with vendors for maintenance and service practices of M&E contractors in line with manufacturer recommendations.
• Ensure maintenance schedules and shutdowns are followed in consultation with OEM and Accenture.
• Inspect log books, history cards, checklists, escalation charts, OCP and PPM schedules daily.
• Ensure and guide technical staff to attend and close all F&S technical issues in the facility.
• Adhere to the 52-week annual M&E maintenance schedule and maintain consistency on agreed SLA and KPI.
• Participate in emergency evacuation procedures and manage all health and safety issues.
• Prepare and collate vendor performance data and escalate as required.
• Ensure proper usage and functioning of the e-fit facility tools (IMT, VMT, Sites ops modules, Site Inspection Tool).
• Ensure all PM work orders in the 360 facility tool are closed and escalate any deviation.
• Track and close all builder-related queries in QMS monthly.
• Conduct M&E onboarding, back to basics as defined, and interviews for M&E new joiners.
• Ensure mandatory trainings are conducted as scheduled and track attendance.
• Coordinate execution of IC request works without escalations.
• Ensure 100% usage of the online work permit tool and upload incidents to the incident tool.
• Conduct central store audit, BMS store audit and BMS audit monthly.
• Conduct facility walk-arounds and ensure the walk-around map and guide are followed and maintained.
• Coordinate with the DM team on issues needing help, and coordinate important and VIP client visits with the Events team without escalations.
• Close Seibel tickets on time and analyse repeated complaints weekly, highlighting them to the CE.
• Support all client audits and internal and external audits; ensure functionality of all technology tools in the facility.
• Prepare and send daily, weekly, monthly, quarterly, half-yearly and yearly engineering records to the chief engineer, and maintain daily records (log books, history cards, equipment details, service and incident reports).
• Inspect critical builder-maintained areas daily (chiller, HT, DG, LT, LMR, STP and pump rooms), coordinate daily with the builder on diesel and water, and ensure contracted builder activities (such as FAPA test and façade glass cleaning) are performed.
• Follow up on builder invoice submissions, intimate any deviation in builder operations and follow up on closure.
• Prepare daily (DSR/walk-around guide, SLA and engineering reports), weekly (major highlights, zonal points, R&M tracker) and monthly reports (MMR, fortnightly central store SIH, energy, IIEE, major works, equipment status, LCD projector, statutory compliance), and follow the escalation matrix during incidents.

What you'll need

• Graduate degree.
• Relevant work experience.
• Very good people skills and ability to interact with a wide range of client staff and demands.
• Proven ability to function effectively as part of a team.
• Proven ability to initiate and follow through with improvement initiatives.

Details

• Location: On-site, Bengaluru, KA.
• Scheduled weekly hours: 48.