Duty Engineer

Overview

Duty Engineer role at JLL's on-site facility in Kolkata, West Bengal, responsible for preventive maintenance programs, technical facility management, and engineering operations for Accenture.

What you'll do

• Achieve excellence in preventive maintenance programs at site to the highest standards.
• Assist in providing comprehensive facility, contract, and procurement management for technical services to Accenture.
• Achieve KPI and SLA targets.
• Manage and control all critical spares for all installations per manufacturer recommendations and inventory.
• Coordinate with AEM to collate all R&M requirements on a quarterly basis.
• Follow up on assigned POs and work completion through to invoice submission.
• Carry out all engineering and operational procedures.
• Ensure proper functioning of all electrical systems, all HVAC systems, all PACs, water, plumbing and sanitary systems, elevators/lifts, and cafeteria equipment.
• Liaise with vendors for maintenance/service practices of M&E contractors to deliver quality work in line with manufacturer recommendations.
• Ensure maintenance schedules and shutdowns are followed in consultation with OEM and Accenture.
• Inspect daily log books, history cards, checklists, escalation charts, OCP and PPM schedules.
• Ensure and guide technical staff to attend and close all F&S technical issues in the facility.
• Adhere to the 52-week annual M&E maintenance schedule.
• Maintain consistency on agreed SLA and KPI.
• Participate in emergency evacuation procedures and manage all health and safety issues.
• Prepare and collate vendor performance data and escalate as required.
• Ensure proper usage and functioning of e-fit facility tools (IMT, VMT, Sites Ops modules, Site Inspection Tool).
• Ensure all PM work orders in the 360 facility tool/Archibus are closed and escalate any deviation.
• Track and close all builder-related queries in QMS monthly.
• Conduct M&E onboarding and back-to-basics process as defined.
• Ensure all mandatory trainings are conducted on schedule and track attendance.
• Coordinate execution of IC request works without escalations.
• Conduct interviews for M&E new joiners.
• Ensure 100% usage of the online work permit tool and upload incidents to the incident tool.
• Properly hand over and take over tabs used for equipment readings.
• Conduct central store audit, BMS store audit and BMS audit monthly.
• Conduct facility walk-arounds and ensure the walk-around map and guide is followed and maintained.
• Coordinate with the DM team on issues needing help.
• Coordinate important and VIP client visits with the Events team without escalations.
• Close Seibel tickets on time and analyse repeated complaints weekly, highlighting them to the CE.
• Support all client audits and internal/external audits.
• Ensure functionality of all technology tools in the facility.
• Prepare and maintain daily, weekly, monthly, quarterly, half-yearly and yearly engineering records and send them to the chief engineer.
• Update and maintain records daily (log books, history cards, equipment details, service reports, incident reports).
• Visit and inspect critical areas maintained by the builder daily (chiller, HT, DG, LT, LMR, STP and pump rooms) where allowed.
• Coordinate daily with the builder on diesel and water.
• Track and ensure builder activities per contract, such as FAPA tests and façade glass cleaning.
• Follow up on builder invoice submissions on time.
• Report any deviation in builder operations and follow up on closure.
• Prepare daily reports (DSR/walk-around guide, SLA report, engineering report), weekly reports (major highlights, zonal points, weekly R&M tracker) and monthly reports (MMR, fortnightly central store SIH report, energy report, IIEE report, major works report, equipment status report, LCD projector report, statutory compliance report).
• Follow the escalation matrix during any incident.

What you'll need

• Experience and qualifications are not explicitly specified in the source.

Details

• Location: on-site, Kolkata, WB.