Employee Communications Specialist

Overview

Support the development and execution of HR communications that drive awareness, engagement, and action across a global workforce, using Staffbase, ServiceNow, and SharePoint within a global, shared-services environment.

What you'll do

• Develop, write, edit, and proofread high-quality employee communications across multiple formats, including email campaigns, intranet articles, newsletters, presentations, FAQs, and video scripts.
• Lead communication support for HR programs and initiatives, including wellbeing, talent development, employee experience, recognition, benefits, and organizational initiatives.
• Manage and publish content through Staffbase, ensuring timely, engaging, and effective delivery across employee communication channels.
• Utilize ServiceNow and SharePoint to manage communication intake processes, workflows, approvals, content repositories, and stakeholder requests.
• Partner with HR, Employee Communications, and cross-functional stakeholders to develop communication strategies, key messaging, and integrated campaign plans.
• Execute multi-channel communication campaigns leveraging email, intranet, digital signage, newsletters, and other employee communication channels.
• Create visually compelling communication materials, including infographics, presentations, and other digital assets that simplify complex information and enhance employee engagement.
• Manage employee distribution lists, audience segmentation, and communication targeting to ensure accurate and effective message delivery.
• Coordinate translation requirements and manage external vendor relationships to support global communication needs.
• Maintain communication calendars, content governance practices, and channel operations to ensure consistency, accuracy, and alignment with organizational standards.
• Identify opportunities to improve communication processes, channel effectiveness, and employee engagement through data-driven insights and best practices.
• Manage multiple communication projects simultaneously while balancing stakeholder priorities and meeting deadlines.

What you'll need

• Bachelor's degree in communications, Human Resources, Journalism, Public Relations, Marketing, or a related field.
• 5-7 years of experience in internal communications, employee communications, HR communications, or a related discipline.
• Excellent written, verbal, editing, and proofreading skills.
• Experience supporting communications for large, geographically dispersed employee populations.
• Bachelor's degree and 2+ years of Employee Communications or related work experience, OR Associate's degree and 4+ years of Employee Communications or related work experience, OR High School Diploma or equivalent and 6+ years of Employee Communications or related work experience. Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.

Nice to have

• Hands-on experience with Staffbase for employee communications, content publishing, campaign execution, and channel management.
• Experience using ServiceNow for request intake, workflow management, approvals, and communications operations.
• Experience managing and administering content within SharePoint environments.
• Experience working within a global shared services or center-of-excellence communications function.
• Demonstrated success delivering enterprise-wide, multi-channel communication campaigns.
• Strong visual communication skills, including the creation of infographics and presentation materials.
• Experience supporting HR, employee engagement, change management, or organizational communications initiatives.
• Ability to build strong stakeholder relationships and manage competing priorities in a fast-paced environment.

Details

• Reports to the Manager, Employee Communications in HR, People Solutions and Services.
• Location: Bangalore, India.