Employee Relations Specialist

Overview

Acts as a technical expert on complex employee relations matters, supporting management with the analysis, interpretation and application of complex information and leading or supporting projects in this area.

What you'll do

• Conduct secondary review and assessment of allegations received through various reporting channels, including Alert Line, Open Door, management referrals, and other intake sources.
• Evaluate whether allegations present a reasonable basis for investigation and determine appropriate case disposition.
• Identify and escalate significant, high exposure matters, high-risk concerns, sensitive employee relations issues, and potential conflicts of interest.
• Assign cases based on subject matter expertise, complexity, risk level, geographic scope, and investigator availability.
• Ensure investigation records meet established data quality standards, including accurate issue categorization, participant identification, and documentation.
• Research related cases and relevant employee information to support effective case assignment and investigation planning.
• Partner with HR, Legal, Employee Relations, Labor Relations, Ethics & Compliance, and investigative teams to ensure timely and appropriate case handling.
• Support governance reporting, trend analysis, and continuous improvement initiatives related to investigative intake and triage processes.
• Maintain strict confidentiality while exercising sound judgment and discretion in managing sensitive matters.
• Perform similar duties for the Appeals process.

What you'll need

• Four (4) years of work experience in employee/labor relations, or four (4) years of experience in a generalist role, of which two (2) years are in an HR/Legal professional role.
• Bachelor's degree or equivalent, in any discipline.
• Knowledge of employment law, labor relations, employee investigations, ethics, and compliance programs.
• Experience supporting workplace investigations across multiple countries and jurisdictions.
• Experience with Workday, ServiceNow, Case IQ or similar enterprise alert line and case management systems.

Nice to have

• Bachelor's degree in human resources, Business, Employment Law, or related discipline.
• SHRM-CP, SHRM-SCP, PHR, SPHR, CCEP, or equivalent professional certification.

Details

• Location: Hyderabad, India.
• Scheduled weekly hours: 48.
• Worker type: Regular.