Enterprise Core Implementation Consultant - West

Overview

Lead enterprise customer implementations of Samsara’s IoT platform, helping large customers deploy the solution, adopt its capabilities, and achieve business value.

What you'll do

• Manage technology deployments for large-scale enterprise customers.
• Create launch plans and product-usage roadmaps.
• Track implementation progress, participation, adoption, and account health.
• Run training sessions and demonstrate the platform to executives and users.
• Manage multiple customer engagements and coordinate with cross-functional teams.
• Mentor Customer Success and Support teams.
• Explain platform capabilities across customer use cases.

What you'll need

• 6+ years in senior Customer Success, account management, or strategic consulting.
• Experience supporting or working with technical products.
• Strong problem-solving and solutions-oriented skills.
• Consultative skills and end-to-end system implementation experience.
• Proven ability to build trust with executives, technical leaders, and software users.
• Bachelor’s degree from a 4-year institution.
• Strong priority management and emotional intelligence.

Nice to have

• Enterprise SaaS experience.
• Experience supporting large-scale business solutions at Fortune 500 companies.

Details

• Remote role for candidates residing in the United States, excluding specified metro areas.
• Travel to customer sites may be required up to 10% of the time, including overnight stays.
• Annual base salary: $88,979–$134,590.91 USD.