Enterprise Implementation Consultant

Overview

Manage enterprise customer implementations of Samsara’s IoT solutions for fleets and industrial assets. Own deployment success, customer relationships, adoption, and time to value across large-scale accounts.

What you'll do

• Manage technology deployments for enterprise customers.
• Create launch plans and product-usage roadmaps.
• Track implementation progress, participation, adoption, and account health.
• Run training sessions and demonstrate the technology.
• Resolve implementation obstacles with executives and software users.
• Collaborate with Sales, Support, Sales Engineering, and Product.

What you'll need

• 4+ years in senior Customer Success, account management, or strategic consulting.
• Experience supporting or working with technical products.
• Strong problem-solving and project-management skills.
• Consultative skills and end-to-end system implementation experience.
• Experience communicating with executives, senior Product and Engineering leaders, and software users.
• Bachelor’s degree from a 4-year institution.

Nice to have

• Enterprise SaaS experience.
• Experience serving a large and complex B2B SaaS customer base.
• Strong bias for action and high standards.

Details

• Remote role for candidates residing in the United States, excluding the San Francisco Bay, New York City, and Washington, D.C. metro areas.
• Travel up to 25% of the time.
• Annual base salary: $88,979–$134,590 USD.