Enterprise Solutions Engineer - Canada

Overview

Enterprise Solutions Engineer for ElevenLabs’ voice AI platform, focused on scaling technical solutions to enterprise customers.

What you'll do

• Collaborate with Account Executives to enhance the technical aspects of the sales process.
• Support customers and prospective customers with bespoke support and solution architecture.
• Create technical demonstrations that communicate the product value proposition.
• Develop technical enablement resources for the sales team.
• Build self-service tools and documentation to help customers implement solutions.
• Identify opportunities to productize common integration patterns and work with product teams.

What you'll need

• Experience working with customers.
• Passion for AI, technology, and ElevenLabs products.
• Strong technical background to help customers architect integrations.
• Proficiency in Python, including software development, software architecture, and integration patterns.
• Excellent communication skills adaptable to different audiences.
• Empathy for customers, sales, and product teams.
• Ability to identify patterns that can be standardized and scaled.

Details

• Remote-first role executed from anywhere in Canada.
• Preference for candidates based in Toronto.
• Expect regular travel for customer onsites.