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Executive - Helpdesk

Cushman & Wakefield
NewPosted today

LOCATION

Client Site IND · Onsite

EXPERIENCE

Not specified

TYPE

FullTime

SKILLS REQUIRED

Customer SupportTicket ManagementSLA ManagementReport PreparationFacilities Management

Job description

Overview

Helpdesk Executive role managing day-to-day feedback and ticketing on the campus, with MIS reporting responsibilities.

What you'll do

  • Manage frontend day-to-day feedback and ticketing.
  • Manage acknowledgement, response, and rectification SLAs.
  • Manage customer services operations within the campus.
  • Report to the Property Manager and Company.
  • Perform MIS executive work.

Details

  • Location: Client Site, Chennai, Porur Infra Estates Private Limited.

Read the full description and apply on the company’s own careers page.

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Executive - Helpdesk