Executive - Resident

Overview

Site supervision role responsible for safety, quality and productivity during KONE elevator installation and handover, managing the installation team and subcontractors and acting as the primary site contact for the customer.

What you'll do

• Be accountable for safety, quality and productivity during installation and handovers, and raise and action corrective actions for any detected non-conformities.
• Ensure the installation team uses correct KONE installation methods and tools, and perform proper risk assessment where the KONE method is not feasible.
• Carry out proactive site preparation, site readiness, customer deliverables to KONE, site visits and audits, including resolving non-conformities with the customer, supported by the Project Manager as needed.
• Verify the site execution plan and field cost management as part of the pre-delivery review, and assume site execution responsibility thereafter.
• Maintain realistic MS 3c (material delivery to site) throughout the S-plan and confirm S-plan milestones 3 – 5z.
• Actively support the Project Manager and Project Admin in verifying payment status according to S-plan concept and contract terms.
• Plan and organize installation activities, site storage and logistics, and the resources and tools needed.
• Request materials to site (MS 3x), confirm arrival of KONE materials to site (MS 3c), receive other materials and services at site, and perform Goods Receipt.
• Perform handover to the installation team (KONE and subcontractors), clarifying scope of work, completion date, other customer milestone dates and target installation hours for own KONE fitters.
• Organize continuous huddles with the installation team to empower them, prevent interruptions and keep work flowing smoothly with a focus on efficiency and waste reduction.
• Achieve targets for variation sales and change orders during installation, and ensure costs attributable to others are claimed and collected.
• Verify installation quality and ensure the scope of work is completed; be accountable for final testing of the equipment, closing raised items, and completing a successful handover to maintenance.
• Be responsible for quality claims and feedback, timesheet approvals, installation documentation, reporting of progress, status, cost accumulation and risks, and managing schedule and other changes.
• Be responsible for managing environmental aspects of the installation, including waste and hazardous material handling.
• Act as the primary customer contact for site management, communicating proactively and using related tools.
• Ensure customer satisfaction through proactive, timely communication, a professional installation process, and safety and quality of installation.
• Verify that installers, testers and other contractors on site are trained, certified, competent and capable of each installation task.
• Be accountable for site operatives' safety, motivation and wellbeing.
• Identify installation operative training needs and communicate them to line managers, HR, installation subcontracting companies and procurement.
• Manage and develop the performance of the team and individuals.
• Develop and maintain a proactive, professional relationship with subcontractors' installation teams and ensure they meet their commitments.
• Follow and continually improve standard ways of working according to LEAN principles.
• Motivate and empower the installation team to identify waste and make improvements, with a focus on teamwork and collaboration.
• Support and coach the installation team to improve their standard ways of working.
• Identify and share opportunities, root causes and improvement ideas with the team and collaborators, applying lean tools (Go & See, retrospectives, improvement sessions).
• Promote success stories of team improvements, recognizing and rewarding efforts that drive continuous improvement.

Details

• Location: Indore.