Facility Executive

Overview

Manage day-to-day facility operations and administrative functions for a property, coordinating facilities services, client requirements, supplies, reporting, safety and continuous improvement initiatives.

What you'll do

• Prioritise the facilities' needs and oversee the property's day-to-day operations.
• Ensure that administrative functions and facility services are covered.
• Maintain housekeeping shift registers and housekeeping, pantry and office-boy shift rosters.
• Track client satisfaction and close helpdesk complaints.
• Monitor property supplies, stocks and materials and manage supply and service contracts as approved by clients.
• Meet daily with floor administrators and meet end users, line managers and directors for feedback on improvement areas.
• Conduct a daily round twice a day from corner to corner of the entire facility.
• Maintain site stock of housekeeping and pantry consumables.
• Follow up weekly movements and provide updates to the SPOC.
• Follow up on daily townhall and client-visit arrangements.
• Send daily, weekly and monthly reports on time, including daily manpower reports.
• Follow up with scrap vendors to remove scrap on time.
• Track and provide daily updates on biometrics and the Check tool.
• Coordinate with site Tech Executives on site-specific snags.
• Participate in emergency evacuation procedures, crisis management and business continuity plans.
• Monitor health and safety issues and participate in reviewing them.
• Achieve Key Performance Indicators and Service Level Agreement targets.
• Provide administrative support to the Facility Management team.
• Implement client-specific app-based tools.
• Carry out routine service audits.
• Create stock reports, meeting minutes and monthly management reports for clients.
• Coordinate with teams, troubleshoot problems using logic, and assign and monitor maintenance projects.

What you'll need

• Strong knowledge of facility, building or property operations.
• A Degree or Diploma in Hotel Management, or graduation with building management experience.
• At least 3 to 5 years' experience in facilities management.
• Good working knowledge of occupational safety.
• Aptitude in client-centric operations.
• Ability to act as backup or reliever for resources deployed in the city.
• Solid background in team management.
• Proven ability to function effectively as part of a team.
• Proven ability to initiate and follow through with improvement initiatives.
• Experience in facilities management.
• Strong customer service focus.
• Strong people skills and ability to interact with a wide range of client staff and demands.
• Knowledge of occupational safety requirements.
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with client reporting and preparation of reports.
• Attention to detail and excellent problem-solving skills.
• Good knowledge of working procedures.

Nice to have

• Demonstrated experience with continuous improvement initiatives is highly desirable.

Details

• Location: Gurugram, Haryana, India.
• Work mode: On-site.
• Scheduled weekly hours: 0.