Facility Executive

Overview

Facilities Executive – Soft Services in the Integrated Facilities Management business unit, delivering comprehensive facility services to the client at Deloitte Towers, Meenakshi Tech Park, Hyderabad, with a focus on continuous improvement.

What you'll do

• Own the day-to-day administration of soft services, including generating reports and maintaining the stocks tracker.
• Assist the Assistant Facilities Manager and Campus Manager in managing all IFM soft services, administrative functions, housekeeping and facility services, and any other administrative functions as deemed by Deloitte.
• Develop and implement procedures and performance measures to simplify and improve the accuracy of work methods and the reliability of FM services.
• Ensure an adequate supply of consumables, materials and services for the proper operation of services, and enter into supply and service contracts as approved by the client.
• Maintain appropriate stock levels of all consumables and escalate in time to secure stock availability.
• Process vendor invoices in line with the Deloitte finance process and perform statutory compliance checks on all vendor invoices.
• Routinely inspect all services to ensure performance measures are being maintained.
• Set stretch targets for self and the team to achieve maximum team performance.
• Contribute to the Weekly FM Meeting Minutes and the Monthly Management Report to Deloitte and other reports as required.
• Participate in emergency evacuation procedures, including crisis management and business continuity.
• Manage all health and safety issues and actively participate in health and safety reviews.
• Achieve financial and other targets set by the Facilities Manager and Assistant Facilities Manager, and meet KPI and SLA targets.
• Lead and direct the onsite shift supervisors (soft services).

What you'll need

• Graduate in any discipline.
• 3 to 5 years of experience in facilities management.
• Experience in facilities management is required.
• Strong customer service focus.
• Excellent people skills and ability to interact with a wide range of client staff and demands.
• Knowledge of occupational safety requirements.
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with client reporting and preparation of reports.
• Proven ability to function effectively as part of a team.
• Proven ability to initiate and follow through with improvement initiatives.

Nice to have

• Tertiary qualifications in hotel management, building management and/or business.
• Demonstrated experience with continuous improvement initiatives.

Details

• Location: On-site, Deloitte Towers, Meenakshi Tech Park, Hyderabad, Telangana.
• Scheduled weekly hours: 48.
• Reports to the Assistant Facilities Manager – Soft Services.