Facility Executive-Soft Services

Overview

Facility Executive for soft services at JLL, serving as the primary client contact and overseeing soft services delivery in Bidhannagar, Kolkata.

What you'll do

• Serve as primary client contact; manage relationships and deliver tailored solutions.
• Oversee soft services delivery, housekeeping, landscaping, waste management and pest control, ensuring SLA compliance.
• Monitor customer satisfaction and drive continuous service improvement.
• Coordinate with Facility Managers for smooth operations and performance tracking.
• Ensure contract/SLA compliance through regular audits.
• Manage budgets, costs and vendor performance.
• Ensure health, safety and environmental compliance via regular inspections.
• Identify opportunities for innovation and process improvement.

What you'll need

• Minimum 2 years of experience.
• Graduation (mandatory).
• Key skills: housekeeping management, facility soft services background.

Details

• Location: Bidhannagar, Kolkata; on-site, Kolkata, WB.
• Shift: Rotational.
• Work schedule: 6 days/week.
• Scheduled weekly hours: 48.
• Notice period: 15 days.