FBS WFM Coordinator - Support Services

Overview

Provides administrative support for timekeeping and compliance for a business unit, performing moderately complex tasks with a high degree of confidentiality, organization, and attention to detail.

What you'll do

• Conduct daily and weekly auditing of employee benefit time, including PTO, FMLA, and other leaves of absence, within workforce management and company timekeeping systems.
• Update applicable systems with attendance and status entries.
• Use foundational data analysis techniques and system reporting tools to identify employee attendance trends and patterns.
• Communicate findings and concerns to leadership and HR.
• Communicate with Payroll, HR, and Claims WFM Scheduling team to facilitate accurate application of employee benefit time and address associated pay status questions.
• Provide front line service to employees, supervisors, and managers related to timekeeping, benefit time, and exceptions driven by wage and hour compliance reporting.
• Conduct leader sign-off of timecards for supported employees.
• Review employee timecards and validate hours worked as recorded in workforce management and company timekeeping systems.
• Approve timecards or coordinate with leaders to resolve discrepancies or concerns.
• Create ad hoc reporting as requested.
• Perform other duties as assigned.

What you'll need

• Analytical skills
• Microsoft Office suite
• Cisco and IEX
• Workforce management tools
• Scheduling
• Demonstrated written communication skills
• Strong verbal communication and listening skills
• Critical thinking and problem solving

Details

• Occasional weekend work may be required.
• Flexible work arrangements (remote and/or office-based).