Overview
Field Auto Adjuster role based in Beaumont, TX, handling auto claims through in-person visits, virtual inspections and written communication, and guiding customers through repair or total loss.
What you'll do
- Meet customers at their home, a repair shop or a tow yard to evaluate vehicle damage.
- Write estimates and guide customers through the repair or total loss process.
- Collaborate with body shops and service providers.
- Independently review casualty and related claims, assess damage and interpret policy coverage.
- Guide customers through the claims process by phone, email and video, keeping them informed at every step.
- Evaluate and negotiate settlements with customers, vendors, carriers and claimants.
- Use estimate tools, job aids and settlement platforms to work efficiently in a fast-paced environment.
- Maintain accurate, timely documentation in the claims system.
- Perform other related duties as assigned.
What you'll need
- Experience in auto collision estimating using CCC or Mitchell.
- High School Diploma or GED.
- Proficient written and verbal communication skills.
- Strong attention to detail and ability to write precise and comprehensive estimates.
- Comfortable utilizing technology and various platforms for claims processing.
- Excellent time management and organizational skills.
- Valid driver's license and willingness to travel.
Nice to have
- 24 months or more of experience in auto collision estimating using CCC or Mitchell.
Details
- Field-based role; must be located in or near Beaumont, TX.
- Eligible for a monthly internet stipend of $80.
- May qualify for a company car based on annual work mileage; mileage reimbursement for personal vehicle use.
- May be required to attend 2 weeks of in-person training at the Dallas, TX office.
- May be expected to obtain adjuster licenses in multiple markets (Appraiser's license required in RI) within 60 days of hire, and maintain all required licensing, including continuing education.
- Sign-on bonus of $1,000 for candidates with an active appraiser or adjuster license in TX, FL or their resident state (not available to current employees or prior employees seeking rehire).
- Regular, predictable attendance is an essential function.
- Not available for residents of Washington, Alaska or Hawaii.
- Individuals holding an active insurance license must terminate existing appointments before onboarding and hold no outside appointments during employment; applicants holding a resident producer license must surrender it when instructed.
- Background investigation required.
- Allstate generally does not sponsor employment-based visas for this position.
Read the full description and apply on the company’s own careers page.