GBS PMO & Transformation Analyst

Overview

Provides project, governance, analytical and administrative support to the Global Business Services function, helping deliver the GBS roadmap in a structured, disciplined and measurable manner.

What you'll do

• Support the delivery of GBS projects, transitions and improvement initiatives.
• Maintain project plans, RAID logs, action trackers and milestone schedules.
• Assist in planning and coordinating the migration of activities into the GBS organisation.
• Support transition readiness assessments, training coordination and go-live preparation.
• Coordinate GBS governance meetings, steering committees and project review forums.
• Support the preparation of business cases for new GBS opportunities, scope expansions and transformation initiatives.
• Collect, validate and analyse baseline data relating to costs, volumes, effort and performance.
• Assist with process mapping, root cause reviews and improvement workshops.
• Track progress against agreed deliverables and escalate risks where required.
• Coordinate meetings, workshops and project activities with stakeholders.

What you'll need

• Experience within Shared Services, GBS or Finance Operations.
• Exposure to business case development and financial modelling.
• Knowledge of project management methodologies.
• Experience with Power BI.
• Experience supporting system implementations or business transitions.
• Degree in Business, Finance, Accounting, Economics, Project Management or related discipline.
• 2-5 years' experience in project support, PMO, business analysis, shared services or transformation environments.
• Strong analytical and problem-solving capability.
• Excellent Excel and PowerPoint skills.
• Strong written and verbal communication skills.
• Experience preparing reports, presentations and management information.
• Ability to manage multiple priorities and work independently.
• Strong attention to detail and organisational skills.

Nice to have

• Project Management qualification (PRINCE2, PMP, Agile, CAPM or equivalent).
• Knowledge of process improvement methodologies such as Lean or Six Sigma.

Details

• Location: Mumbai, Maharashtra, India.