Global Billing Operations - Senior Manager

Overview

Lead the invoice review function within State Street's Global Billing Function, managing invoice raising, out-of-pocket expense (OOPS) invoicing and invoice review across global businesses in Chennai.

What you'll do

• Take end-to-end responsibility for a major group of the billing process, covering invoice preparation and review.
• Oversee and manage the invoice review team to achieve global consistency and effectiveness in controls, accurate quality work, and transparency into activities and results.
• Maintain a robust control environment, including process controls, process oversight and process governance.
• Develop the team to adopt an owner's mindset, work independently and effectively manage timelines.
• Manage resources to assist with ad-hoc invoice projects.
• Measure progress toward goals and evaluate productivity and team efficiency; review and assess regularly with team members and management.
• Serve as a subject matter expert on invoice-related issues.
• Coach the team and gather feedback for performance appraisals.
• Assist with process re-engineering, standardization and automation efforts for invoicing, and drive ongoing process improvements.

What you'll need

• Bachelor's or Master's degree in Finance, or CPA qualified.
• 10 to 12 years of experience working with invoices in a global billing function at a large financial services institution.
• Knowledge of services and billing methods including custody, sub-custodian, trust services, out-of-pocket expense billing and asset management.
• Experience building and maintaining a strong control environment, including SOX and RCSA controls, and establishing policies, procedures and internal controls.
• Demonstrated leadership in improving or building out the invoice function for multiple geographies and business areas.
• Experience assisting with re-engineering processes and driving centralization of end-to-end activities for major financial institutions.
• Proficiency in Microsoft Office (Excel, Access, PowerPoint, Word, Visio), with advanced Excel skills including pivot tables, formulas and workbook maintenance best practices.
• Knowledge of billing systems.
• Conceptual understanding of company-wide financial architecture (GL, sub-GL, technology, specialized tools) applicable to the process groups.
• First-level management expertise.
• Independent decision-making and demonstrated thought leadership.
• Strong analytical ability to analyze and summarize complex financial transactions, with strong attention to detail and problem-solving skill.
• Ability to multi-task, stay highly organized and work under high-pressure deadlines in a fast-paced environment.
• Pride of ownership with the ability to deliver high-quality results on time; self-motivated, self-assured and self-managed.

Details

• Location: Chennai, India.