GPS Engineer

Overview

Support new semiconductor equipment products by developing service procedures, training, and technical documentation, and by working with Engineering, Manufacturing, and Quality to resolve issues.

What you'll do

• Develop new procedures and Best Known Methods (BKMs) to service new products.
• Contribute to the FMECA process.
• Participate in or own first chamber Build & Test in Apps lab.
• Solve issues, or work with Engineering to address issues identified.
• Work with Manufacturing to develop procedures and participate (if required) in New Product final test.
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues.
• Participate in or own CAPA process.
• Conduct or facilitate Failure Analysis (FA) if needed.
• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals).
• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required.
• Collect process and qualification data to create product Best Known Methods (BKMs).
• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class.
• Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping.
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations.

Details

• Location: Bangalore, India.
• Full time, assignee / regular employee type.
• Travel: Yes, 20% of the time.
• Relocation eligible: Yes.