Overview
Graduate trainee role supporting SAP S/4HANA service-to-customer (S2C) processes, including inhouse repair, returns management, CRM integration, logistics, billing and related service processes, working alongside experienced consultants and business teams.
What you'll do
- Support the global migration program from SAP ECC to SAP S/4HANA by assisting in process analysis, customizing, testing and documentation.
- Assist senior consultants in understanding service business processes such as inhouse repair, returns management, service execution, CRM integration, logistics, billing, and controlling.
- Work with business users and IT teams to collect, document, and clarify business requirements for SAP S/4HANA service processes.
- Support configuration, customization and solution validation activities under the guidance of experienced SAP consultants.
- Participate in unit testing, integration testing, user acceptance testing, defect tracking, and preparation of training or support materials.
- Collaborate with internal teams, external consultants, and cross-functional stakeholders to learn, support, and improve SAP S/4HANA service solutions.
What you'll need
- Bachelor's degree in engineering, Computer Science, Information Technology, Business Administration, or a related discipline.
- Understanding of SDLC, basic programming and modern technology will be an added advantage to understand the integration topics; no programming or coding is needed in this job.
- Ability to speak, write and communicate English properly.
- Strong analytical thinking, problem-solving ability, teamwork mindset, consulting orientation, and good communication skills with good storytelling.
- A good learning attitude, quick learner, quick adaptation to new things.
Nice to have
- Fresh graduates or candidates with 1 to 2 years of experience in SAP, SAP S/4HANA, ERP support, business process analysis, testing, or implementation projects are preferred.
- Basic understanding of SAP S/4HANA, SAP ERP concepts, or service-related processes such as service execution, inhouse repair, returns management, sales, logistics, or billing.
- Exposure to SAP configuration, testing, documentation, end-user support, or implementation activities will be an advantage.
- Willingness to learn SAP customizing, SAP Fiori applications, S/4HANA business processes, and integration concepts.
- Knowledge of related areas such as logistics execution, sales and distribution, controlling, procurement, CRM, or Salesforce is a plus.
Details
Read the full description and apply on the company’s own careers page.