Healthcare Community Contracting Sr Associate

Overview

Oversee and process healthcare compliance related contracting and payments for proposed arrangements between Amgen staff and members of the U.S. and global healthcare community, within Amgen's R&D Business Operations organization.

What you'll do

• Prepare, process and coordinate standard agreements and amendments using approved templates and established contracting procedures.
• Identify and escalate non-standard terms, exceptions and complex matters for members of the healthcare community (Fee for Service, Consulting, Sponsorship, Membership, Donation, Exhibits or other similar engagements).
• Maintain contract documentation and ensure compliance with contractual terms and conditions.
• Coordinate end-to-end contract execution, including onboarding, maintenance actions, and distribution.
• Maintain trackers, status fields, agreements, invoices, forms, expense documentation and supporting materials in the approved system of record.
• Triage intake from Amgen R&D or other supported functions to appropriate contract managers, as needed.
• Collaborate with sourcing, accounts payable, and other relevant teams to streamline financial processes and resolve any issues or discrepancies.
• Produce routine reports and data pulls on FFS hours, contract status, aging, payment status, engagement history and documentation completion.
• Process invoices, reimbursements, and payments related to healthcare contracts; verify accuracy and resolve discrepancies with suppliers and providers.
• Ensure timely payments and adherence to payment terms.
• Ensure compliance with internal controls, policies, and regulations; develop and enforce policies and procedures related to contracting and payment operations.
• Participate in audits and assist with compliance-related activities as required.
• Contribute to the development and implementation of strategic initiatives to optimize contracting and payment processes.
• Review proposed arrangements via Amgen's healthcare compliance operations system of record (C3).
• Support Amgen staff members with related questions and concerns, including C3 system support.
• Review invoices/expenses related to Fee for Service Arrangements (i.e. CARFs) and Advisory Board Arrangements (i.e. ABCARFs) and triage any issues.
• Manage payment inquiries received via the HCC Payment Requests mailbox from RAEs, Service Providers etc.
• Communicate clearly and professionally with internal stakeholders and external participants to obtain information, confirm next steps and support process completion.
• Proofread, edit and fact-check legal documents for accuracy and consistency.
• Communicate and escalate contractual and/or payment challenges to leadership team.
• Other duties as assigned.

What you'll need

• Master's or Bachelor's degree.
• 5 - 8 years of related resource management, paralegal, contracting and/or financial accounting experience.
• Excellent computer and MS Office skills.
• Excellent writing skills; detail-oriented.
• Communicates effectively within and outside department.
• Familiarity with SAP.
• Working knowledge of standard contracting and payment workflows, supplier onboarding, data-entry standards and applicable enterprise systems.
• Knowledge of current and legally binding contractual language and terminology.
• Solid understanding of purchasing and supply chain procedures.
• Solid understanding of standard operating procedures (SOPs) and healthcare regulations.
• Solid understanding of standard contracting legal principles.
• Demonstrated ability to execute defined processes accurately, maintain documentation quality and meet service-level expectations in a high-volume environment.
• Ability to process simple transactions end to end, engaging business partners where appropriate.
• Ability to identify and escalate business issues, identify process improvements and manage multiple assignments at one time.
• Ability to identify missing information, validate submission completeness and recognize discrepancies or out-of-process requests.
• Ability to read legal documents, facilitate legal review, and interpret financial reports and technical documents.
• Time management and problem-solving skills.
• Exercises good judgment.

Nice to have

• Familiarity with biopharmaceutical industry as well as medical and scientific terminology.
• Knowledge of advocacy functionality at a large biotechnology organization.
• Working understanding of healthcare regulations, contract terms, and payment processes.
• Finance, resource, and budget management experience including cost analysis and reporting.
• Experience with analytics software (Microsoft Access, Spotfire, Tableau, Smartsheet), document management applications, portfolio planning tools, supply chain and financial systems (Planisware, Veeva, SAP, Ariba).
• Intermediate Microsoft Office user (Excel, Word, PowerPoint, Outlook).
• Experience working with virtual teams and using collaborative tools and platforms.
• Exceptional interpersonal, organizational, critical thinking and verbal/written communication skills.
• Ability to work in a highly cross-matrixed environment.
• Strong planning and project management skills with the demonstrated ability to work effectively in a fast-paced environment with multiple high priority projects and minimal supervision.

Details

• Location: Hyderabad, India.