Overview
HR Operations Executive within the People Hub in Bangalore, acting as first point of contact for employees and managers and delivering timely, accurate HR support across HR processes in a shared services environment.
What you'll do
- Provide HR operational support in line with regional policies, processes, and guidelines.
- Manage employee and manager inquiries through HR case management systems.
- Investigate, resolve, and respond to employee requests within agreed service timelines.
- Prepare and issue standard HR correspondence and documentation.
- Partner with employees, managers, HR Business Partners, and Centre of Excellence to obtain information and resolve queries.
- Maintain accurate employee records and documentation while ensuring data integrity.
- Adhere to confidentiality and data privacy requirements when handling employee information.
- Support global HR projects, process changes, and business initiatives as required.
- Identify opportunities to enhance employee experience and improve operational processes.
- Contribute to knowledge management and continuous improvement activities within the People Hub.
What you'll need
- Strong written and verbal communication skills in English.
- Excellent attention to detail and accuracy.
- Strong organizational and time-management skills.
- Ability to prioritize workload and work under deadlines.
- Customer-focused mindset with a passion for delivering excellent employee support.
- Strong interpersonal skills and ability to collaborate effectively within a team.
- Professional approach with the ability to handle confidential information appropriately.
- Proactive attitude with a continuous improvement mindset.
- Postgraduate degree in Human Resources, Business Administration, or a related discipline.
- 0-2 years of experience in HR Operations, Shared Services, Employee Services, or Administrative Support roles.
- Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Nice to have
- Previous customer service, internship, or HR support experience.
- Experience working with case management or HR systems.
Details
- Contractual (fixed term) employee, 1 year contract to hire.
- Five-day work week.
- Flexibility to work in rotational shifts, including evenings, night shifts, and occasional Sundays based on business requirements and regional support volumes.
- Ability to work effectively in a global environment supporting employees across multiple geographies.
Read the full description and apply on the company’s own careers page.