Identity & Access Management – Lead Technical Sales Architect (Req #1260)

Overview

Lead a team of engineers and architects to plan, design and implement enterprise Identity and Access Management solutions for clients, supporting pre-sales and solution consulting activities. Hybrid remote role on ePlus' National Security team, open to candidates located within the contiguous United States.

What you'll do

• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects.
• Provide Sales Engineering support, assist with BOM creation and SOW assistance, and plan and design solutions for complex multi-vendor environments.
• Lead customers to modernize identity and access management systems and program automation of lifecycle account management systems.
• Research, design and develop repeatable IAM solutions for customer IT needs.
• Use technical vision and strategy plans to productize service and product offerings into high-value solutions.
• Engage internal pre-sales engineering teams to identify and map new opportunities, facilitate issue resolution and expedite solutions, with frequent updates to Account Management and Engineering teams.
• Manage internal training workshops for employees.
• Assist in designing and architecting solutions tailored to customer requirements; facilitate design architecture and conduct peer reviews with customers to ensure thorough documentation.
• Assist the Services Director with resource management.
• Build and maintain manufacturer and vendor relationships.
• Serve as the escalation point for Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects.
• Manage Quality Assurance (QA) of all projects.
• Meet with key IAM vendors to stay current on products and technologies.
• Pursue continuing education in relevant certifications that would benefit the Lead Technical Architect role.
• Be available to meet customer IT needs and serve the customer to ePlus' standards.

What you'll need

• Deep expertise in the design, planning, deployment and support of Identity Governance and Administration, Access Management, Privileged Access Management, Directory Services, Software Licensing, Identity Lifecycle Services, Just-in-Time Provisioning, and Managed Services support and engagement.
• Expert knowledge of SailPoint, BeyondTrust, One Identity, CyberArk, Delinea and EntraID.
• Knowledge of Certificate Lifecycle Management and CA/Browser Forum mandate.
• Knowledge of regulatory compliance standards, i.e. PCI, HIPAA, etc.
• Automation knowledge of lifecycle account management systems.
• 10+ years of hands-on experience in IT.
• 5+ years of experience performing in a Sales Consultant or Architect role.
• Multiple industry-recognized certifications, i.e. CISSP, GSEC, GIAC, CIAMP.
• Vendor certifications, e.g. SailPoint, BeyondTrust, One Identity, CyberArk, Delinea, Entra ID.
• Excellent customer service skills, both in person and over the phone.
• Excellent presentation, communication and documentation skills.
• Ability to think on your feet and come up with solutions quickly.
• Must be fully knowledgeable and able to design, plan, implement and support IT.

Details

• Hybrid remote; candidates must be geographically located within the contiguous United States.
• Willingness to travel up to 20%.
• Employment is at-will.