Imaging Operations Supervisor

Overview

Iron Mountain is seeking an Imaging Supervisor for its Digital Solutions team to lead daily production activities that convert physical documents into digital assets.

What you'll do

• Provide daily direction to the team to accomplish project goals, managing project timelines, quality, and the final outcome of customer orders and digital conversion processes.
• Lead, mentor, and cross-train department employees, providing accountable standards and measures to build a skilled, high-performing team.
• Research and resolve customer issues and ensure operations strictly comply with organizational quality standards and policies, as well as local regulatory requirements for handling sensitive customer data.

What you'll need

• 2-3 years of experience in supervising a team in a high-volume production environment, ideally for a team of 10-15 employees.
• Strong knowledge of production management principles, quality assurance protocols, and document imaging/data capture processes.
• Proven ability in team leadership, project management, and cross-functional communication.
• High School Diploma or GED (or relevant certification).

Nice to have

• Kofax knowledge.
• Document scanning experience.

Details

• Location: 6300 Enterprise Park Drive Suite C, Chattanooga, TN.