Infrastructure Engineer II – Regional

Overview

Infrastructure Engineer II (Regional) responsible for Digital and Technology infrastructure for offices, manufacturing facilities and distribution centers within India, ensuring execution of Global Infrastructure strategies and plans within India and broader global GMI locations.

What you'll do

• Provide second level support for end user support, including audio visual services.
• Manage asset life cycle from purchase to disposal.
• Prepare and review BOQ for AV requirements and upgrades.
• Manage data center and server rooms for upgrades and health-checks, including network cabling (active and passive).
• Analyze spending versus budget trends, share forecasts for upcoming spends, and work with the finance team and stakeholders.
• Manage multiple vendors and partners for support and services.
• Coordinate with IT teams including networks, servers, VOIP and other functions as appropriate.
• Manage and support Senior Management and VIP users for their IT requirements and issues.
• Engage with global stakeholders to determine upcoming changes and implementations.
• Prepare reports and team dashboards.
• Handle escalations from users and support groups and provide appropriate solutions.
• Be responsible for disaster recovery as part of overall business continuity planning.
• Handle and manage end-to-end projects, including defining scope, planning, scheduling, execution and documentation.
• Apply knowledge of IT audit scope, requirements and fulfillment by following defined processes.
• Provide on-call support on a rotating basis, and work after hours and on weekends as needed.

What you'll need

• Full-time graduation from an accredited university.
• Minimum 7-10 years of relevant work experience.
• Basic understanding of cloud infrastructure with foundational certifications.
• Experience working with high availability and disaster recovery, etc.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced team environment.
• Flexible, reliable, able to take initiative, deal with responsibility, and have a "can do" mentality.

Nice to have

• Experience in the consumer food industry.
• Agile certifications.

Details

• Location: Powai, Mumbai, MH.
• Willing to work after hours and on weekends as needed, with rotating on-call support.
• Applicants must meet minimum age qualifications in the country in which the job is located.