Infrastructure Engineer - Network

Overview

Lead and build a team of network engineers to transform the enterprise WAN, LAN and wireless platforms into a modern, future-ready architecture.

What you'll do

• Be accountable for the direction, strategy and implementation of the overall Enterprise Network Infrastructure Architecture.
• Coordinate strategies and participate in technology selection, working with business and IT stakeholders on the long-term network infrastructure technology plan.
• Act as technical single point of contact for enterprise-wide network infrastructure technology.
• Define principles and standards for infrastructure, including Cloud and remote office locations.
• Lead and participate in vendor evaluation and selection of network technology solutions.
• Design and deploy company LANs, WANs and wireless networks, including firewalls, routers, switches, UPSs and other hardware.
• Oversee new and existing equipment, hardware and software upgrades.
• Achieve operational efficiency through proactive monitoring, issue resolution and root cause analysis.
• Execute, support and improve the Business Continuity Plan.
• Be responsible for network, firewall, ISP management and site reliability.
• Report network status to key stakeholders.
• Partner with other IT teams to achieve business excellence.

What you'll need

• Experience in cloud-based architecture and deployments, particularly with AWS.
• Experience implementing and managing enterprise WAN, LAN and wireless networks.
• Working technical knowledge of current network hardware, protocols and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, VPN and SD-WAN.
• Expert-level knowledge of Palo Alto FW, Palo Alto SD-WAN, Aruba wireless and Cisco switches.
• Works closely with the Cyber Security leader to develop and execute continuous improvement plans.
• Proven technical leader who can lead a team.
• Strong oral and written communication, with excellent teamwork and interpersonal skills.
• Collaborative working style, able to partner with IT stakeholders across the organization and influence technology decisions.

Nice to have

• Experience supporting cloud-based contact center implementation.
• Strong understanding of architecture principles, patterns, guidelines and standards, technology trends, emerging technologies, and enterprise architecture processes such as design reviews and architecture review boards.
• Experience leading multiple projects, including managing team efforts, processes and technologies through full project life cycles.
• Great attention to detail and follow-through on tasks.
• Innovative and self-motivated.
• Ability to work well under pressure with tight deadlines.
• Vendor management.
• Skilled communicator able to present technical topics to senior leadership.