Overview
Integration Consultant (junior) for Cint’s Demand Integrations Team, supporting APAC customers with API integration onboarding and ongoing integration health monitoring.
What you'll do
- Support existing customers and onboard new customers for their Cint integrations.
- Help build and manage customer relationships to drive integration health and growth.
- Provide technical guidance during the integration lifecycle phases.
- Monitor integration health and flag concerning statistics.
- Analyse integration performance on a regular basis and recommend improvements.
- Investigate and resolve customer issues in a timely and professional manner.
- Work with internal Customer Success and Account Management teams and feed back customer needs to internal tech and product teams.
What you'll need
- Technical experience related to APIs, API implementation, and platform-to-platform integrations.
- Ability to focus on large amounts of data daily.
- Proven stakeholder management experience with technical and non-technical stakeholders.
- Strong ability to manage stakeholder expectations, competing priorities, and risks to resolution.
- Ability to learn and implement new technologies and APIs by following technical documentation.
- Strong communication skills in English, including explaining complex ideas to non-technical stakeholders.
- Proficiency in MS-Office (Excel skills including V-lookups and Pivot tables, plus de-duplication checks).
Details
- Position supports customers in the APAC region and requires flexibility with these time zones.
- Remote working is fully supported.
- Cint’s onboarding goal is quick and successful onboarding within a month.
Read the full description and apply on the company’s own careers page.
