IT Analyst (SAP GTS) - Returnship

Overview

The role focuses on SAP Global Trade Services (GTS) maintenance, support, and process optimization, ensuring compliance with global trade regulations and seamless integration with SAP ECC, CRM, FI, and other enterprise applications.

What you'll do

• Provide solution performance analysis and tuning, working across business and technology teams to align business solution requirements with system architecture.
• Analyze user requests and software requirements for feasibility, design, and potential impact, considering time and cost constraints.
• Troubleshoot issues and implement system changes as needed to resolve business and system challenges.
• Support integration and optimization of SAP GTS processes across business functions and SAP applications.
• Respond to demanding target dates and support critical business initiatives.

What you'll need

• 3 to 5 years of SAP GTS implementation or maintenance/support experience.
• Functional expertise in SAP GTS, including trade compliance, customs, and global trade processes.
• Knowledge of SAP GTS technical/ABAP concepts and integration with other SAP modules such as ECC, CRM, and FI.
• Demonstrated understanding of inbound, outbound, and internal business processes within SAP environments.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Quick learner with the ability to adapt to changing business and technology requirements.
• Strong verbal and written English communication, customer service, and interpersonal skills.

Nice to have

• Knowledge of SAP GTS Techno-Functional / ABAP development, including coding, testing, and debugging.

Details

• Location: Bangalore, Karnataka, India.
• Ability to work outside of first shift, including evenings, nights, weekends, holidays, extended hours, and on-call rotations.
• Ability to prepare and maintain documentation for new or complex issues, processes, and solutions.
• Support a global business environment and collaborate with geographically dispersed teams.
• Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.