IT Software Engineer

Overview

Join Cisco's Supply Chain Trade and Logistics IT team as an experienced Software Engineer supporting and evolving the Oracle Trade Management system. Partner with Trade Compliance stakeholders to implement regulatory changes, deliver system solutions, and develop AI-enabled capabilities.

What you'll do

• Partner with Trade Compliance business stakeholders to understand regulatory changes and translate them into effective system configurations and solutions.
• Participate in testing, validation, development, and ongoing support of trade compliance system enhancements.
• Troubleshoot system issues and provide timely solutions to minimise business and compliance risk.
• Continuously improve the Trade Management platform to increase automation, efficiency, and responsiveness to regulatory changes.
• Design, develop, and optimise in-app and role-based AI Agents with secure, scalable semantic layers, multi-agent protocols, and agent training features.
• Lead implementation of agentic frameworks (langraph, langchain, LLMs) to enable robust Ask/Respond capabilities using enterprise data sources.
• Perform root cause analysis and implement fixes for complex production issues.
• Design and implement technical solutions in Oracle Global Trade Management (GTM).
• Integrate GTM with ERP and other boundary systems.

What you'll need

• Bachelor’s degree with 5+ years of hands-on experience in Oracle Global Trade Management system or Master’s degree with 3+ years of hands-on experience in Oracle Global Trade Management system.
• Proficiency in GTM, GTM Agents, saved Queries/conditions, Screen sets, SQL, PL/SQL, Oracle Workflow, and web service integrations.
• Experience working with XML, JSON, REST/SOAP API, web services, and integration frameworks.
• Strong trade/functional knowledge of import/export compliance, restricted-party screening, Compliance Screening, product/HTS classification, country of origin, trade agreements, licence management, Custom and trade transactions, and related areas.
• Experience with CI/CD pipelines using Jenkins, GitHub, GitLab CI, and DevOps.
• Practical experience using GenAI tools (Copilot, Cursor, etc.) to accelerate development work.
• Hands-on experience building MCP tools, Servers, and Agents.
• Experience working in Agile/Scrum environments.
• Expertise in the software development lifecycle (SDLC) and agile engineering practices.
• Strong communication and collaboration skills.

Nice to have

• Working experience with prompt engineering, LLMs, RAG / AI-assisted automation.
• Relevant certifications in Oracle, Cloud technologies, and AI/ML.
• Experience with cloud platforms such as Oracle Cloud, AWS, and Azure.
• Experience with REACT, RPA technologies, Mongo, and Snowflake.
• Proficiency in Generative AI (Gen AI Green Belt), MCP tools, and Data Science & Security Green Belts.

Details

• Location: Bangalore, India.