IT Solutions Management

Overview

Serve as the primary IT partner for assigned business units, translating business needs into IT requirements and managing the IT portfolio and delivery through to production readiness.

What you'll do

• Serve as the primary IT partner for assigned business units, understanding their priorities, challenges, and technology needs.
• Gather, clarify, document, and translate business needs into clear IT requirements, scope, and expected outcomes.
• Coordinate with architecture, security, infrastructure, data, development, and support teams to determine the appropriate solution approach.
• Manage the IT portfolio covering new requests, active projects, enhancements, application lifecycle needs, and operational priorities.
• Drive IT requests through intake, estimation, architecture review, funding, approvals, delivery, and production readiness.
• Define and track project scope, cost, schedule, milestones, risks, status, dependencies, and deliverables.
• Act as the bridge between business stakeholders and IT teams and maintain clear alignment throughout delivery.
• Support business cases, project estimates, budgets, funding requirements, vendor engagements, and third-party solution evaluations.
• Ensure solutions meet enterprise architecture, security, data, operational, and compliance requirements.
• Identify opportunities to simplify processes, automate manual activities, improve user experience, and deliver measurable business value.
• Provide leadership with clear portfolio updates covering progress, risks, financial impact, dependencies, and decisions required.

What you'll need

• Bachelor's degree (B.E./B.Tech) in Computer Science, Information Technology, Engineering or a related discipline.
• 7-12 years of relevant IT experience, preferably across business-facing IT, project/program management, applications, or portfolio management.
• Strong experience partnering with business stakeholders and translating business problems into technology requirements.
• Experience managing multiple projects, priorities, and business requests simultaneously.
• Excellent stakeholder management, communication, presentation, and relationship-building skills.
• Good understanding of the end-to-end IT solution lifecycle, from requirements and solution determination through implementation and operational support.
• Strong project and portfolio management skills covering scope, schedule, cost, risks, dependencies, and stakeholder communication.
• Experience working with internally developed applications and third-party/vendor solutions.
• Experience using Jira and Confluence along with the ability to effectively leverage AI tools to improve productivity, analysis, documentation.
• Strong business analysis and requirement-gathering skills.
• Strong problem-solving skills with the ability to evaluate options and recommend practical solutions.
• Ability to work effectively with global business and IT teams.

Details

• Location: Bangalore, India.
• Full time, assignee / regular employee type.
• Travel: Yes, 10% of the time.
• Relocation eligible: Yes.