Securities Operations Senior Manager - ED

Overview

Lead large and complex LOB operations for Wells Fargo's Securities Operations, managing a 50+ member team that delivers high-quality, cost-effective services for U.S. stakeholders, across Security Master, Pricing Account Maintenance, Reference Data Management, Remediation, Enterprise Integration and Institutional onboarding functions.

What you'll do

• Own the financial performance of the LOB, including budgeting, revenue management, expense control and productivity improvement.
• Provide leadership across Security Master, Pricing Account Maintenance, Reference Data Management, Remediation, Enterprise Integration and Institutional onboarding functions, with strong understanding of associated risks and regulatory requirements.
• Build relationships with U.S. partners and stakeholders, ensuring effective work planning, delivery, issue resolution and business alignment.
• Recruit, develop and retain top talent, fostering a high-engagement, high-accountability culture supported by clear performance metrics.
• Ensure robust compliance by implementing operational policies, adhering to regulatory standards, and meeting SLAs with partners and stakeholders.
• Develop and execute multi-year transformation roadmaps, including change management plans with COEs, Operations, Ops Tech and cross-functional teams.
• Lead continuous improvement by simplifying end-to-end processes, benchmarking industry best practices, and keeping procedures current and efficient.
• Develop and implement measurement strategies with Finance and other partners to track impact and drive remediation where required.
• Leverage data-driven insights to manage team performance, enhance decision-making and drive operational excellence.
• Contribute to the development of digital strategies to improve the client experience through automation and AI tools.
• Develop and execute processes and tools to hold individuals and teams accountable for progress.
• Participate in the review of end-to-end business processes to simplify and create efficiencies.
• Implement a continuous improvement program to keep processes and procedures aligned with regulatory and legal changes.

What you'll need

• 6+ years of Reference Data management functional leadership experience, or equivalent experience demonstrated through work experience, training, military experience or education.
• 3+ years of functional leadership experience.
• Overall experience of close to 20 years in the above-mentioned functional areas.
• Experience leading operations managers for a large, complex LOB and/or multiple LOBs.
• Experience building and leading a team of approximately 50+ across a LOB or LOBs, based on process complexity.
• Experience building and leading a team to deliver quality and cost-effective offshoring solutions to global partners.
• Experience managing LOB budgets, revenues and expenses.
• Experience engaging and managing stakeholder relationships and providing solutions when needed.
• Experience engaging global partners to plan, assign and manage the delivery of work.
• Focus on driving operational excellence and continuous improvement.
• Ability to proactively identify risks and build robust internal controls.
• Ability to develop and maintain a flexible, skilled resource base and collaborate on efficient resource management.
• Ability to create horizontal and vertical growth opportunities, use rewards and recognition to motivate staff, improve staff engagement and manage attrition.
• Willingness to work night shift.
• Functional knowledge of security set-up, pricing updates and maintenance requirements, including experience managing complex regulatory changes.
• Good understanding of document types used for regular accounts as well as trust, IRA, estate, UHNI and HNI accounts.
• Understanding of performance reporting.
• Solid understanding of risks associated with the functional workflows.

Nice to have

• Expertise in Wealth Management or Financial Services Industry business and operational capabilities.
• Demonstrated ability leading a major function or large geographic segment of a financial services organization.
• Demonstrated ability to interact effectively with a variety of contacts, primarily senior management.
• Solid budget forecasting and risk management skills.
• Demonstrated ability to manage through middle and upper-level managers.
• Demonstrated ability to contribute to companywide strategy and use strategy to drive results.
• Demonstrated reliability, integrity and trustworthiness in all areas.
• Seasoned, relationship-driven executive with the style and sensitivity to work within a highly complex business environment.
• Multi-cultural sensitivity.
• Excellent problem solving and analytical skills.
• Good understanding of Six Sigma, Lean, etc., and a track record of continuous improvement using these quality tools.
• Experience in process improvement and quality frameworks.
• Excellent soft skills, including communication and ability to influence at senior levels.
• Strong people leadership experience and ability to navigate across global leaders.
• Expertise in project management, stakeholder engagement, people leadership and delivery of quality work products.
• Ability to articulate issues, risks and proposed solutions to various levels of staff and management.
• Ability to make timely, independent judgment decisions in a fast-paced, results-driven environment.
• Ability to negotiate and facilitate issue resolution.
• Ability to work effectively in a team environment and across all organizational levels.
• Preferably a FINRA Series 7/24/99.

Details

• Location: Bengaluru, India.
• Posting end date: 30 Oct 2026.