ITAO – Application Owner and Scrum Master, AS

Overview

The Application Owner (AO) is accountable for the application management of a single application or a portfolio of applications, ensuring they are enhanced and maintained in line with the Bank's IT security, risk, compliance, application strategy and service-level requirements. The role also acts as Scrum Master, enabling effective Agile delivery for the team.

What you'll do

• Facilitate Disaster Recovery activities by reviewing DR plans and coordinating the execution of DR exercises for the application.
• Manage internal and external application audits and audit issue remediation activities.
• Manage remediation of gaps in application lifecycle management activities such as account recertification and application configuration gaps.
• Manage application-related risk and compliance evaluation tasks and resolution of gaps in this area.
• Manage any IT security incidents that occur in the application.
• Plan and manage application event and database event monitoring using Bank-wide standard monitoring tools.
• Manage application capacity forecasting and monitoring.
• Plan and manage application user access related tasks.
• Handle infrastructure activities including server procurement, server activation and server decommissioning.
• Plan for application hardware, software and license upgrades or migration activities to align to compliant platforms.
• Coordinate and collaborate closely with internal stakeholders, external stakeholders and vendors.
• Apply strong logical aptitude to understand the overall application and root out gaps where required.
• Use good questioning skills to understand the root cause of requests.
• Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives and backlog refinement.
• Coach the Scrum Team, Product Owner and stakeholders on Agile principles, Scrum practices, team roles and continuous improvement.
• Support the Product Owner in maintaining a clear, prioritized and delivery-ready product backlog aligned with business objectives.
• Remove impediments, manage dependencies, and escalate risks or blockers that could affect sprint goals or delivery commitments.
• Promote team self-organization, collaboration, accountability and a sustainable delivery pace.
• Track and communicate delivery metrics, sprint progress, risks, dependencies and outcomes to stakeholders.
• Protect the team from unnecessary interruptions and help maintain focus on agreed sprint goals.
• Drive continuous improvement by facilitating actionable retrospectives and following through on agreed improvement actions.
• Coordinate with other Scrum Masters, delivery teams, technology functions and governance stakeholders to manage cross-team dependencies.
• Ensure Agile delivery practices comply with applicable organizational governance, risk, security and regulatory requirements.

What you'll need

• Any graduate or postgraduate degree from an accredited college or university.
• Understanding of information security controls.
• Governance and compliance experience.
• Audit experience and IAM (Identity and Access Management) experience.
• Scrum and Agile certification and experience.
• Excellent communication and influencing skills.
• Open-minded and able to work in a fast-paced environment.
• Ability to manage stakeholder expectations.
• Passion for sharing knowledge and best practice.
• Ability to work in virtual teams and matrix organizations.
• Proven project management and people management skills.
• Fluent English, written and verbal.
• Software technology tools knowledge: OS (UNIX and Windows), Java, .NET, databases (Oracle, Sybase, SQL) and web concepts.
• Basic IT security, risk and compliance knowledge (P2).
• Basic systems development lifecycle knowledge (P2).
• Experienced in the relevant area (P3).
• Proven ability to leverage AI tools to enhance productivity and optimise workflows, applying critical judgment to ensure responsible and ethical use of data and AI outputs.
• Basic technical capabilities and infrastructure knowledge.

Nice to have

• Networking knowledge.
• Vendor management experience.

Details

• Location: Pune, India.