Lead Technical Program Manager

Overview

Lead Technical Program Manager on the Authentication Solutions platform (3DS and Passkey based) within Mastercard's Digital Solutions Engineering team, driving complex cross-functional technical delivery.

What you'll do

• Accelerate project progress by making crisp, timely decisions and clearing blockers.
• Navigate difficult situations to find viable paths forward and decompose problems into manageable units from ideation to execution.
• Organize work for optimal delivery, negotiating priorities, facilitating progress, and raising issues to management as needed.
• Maintain TPM artifacts, track SDLC milestones, and actively manage dependency target dates.
• Secure shared understanding and buy-in for solutions, clearly describing their impact on Mastercard and its customers.
• Use communication as a preventive control, ensuring meetings are effective, consensus is built, and decisions are well-documented.
• Optimize approaches, demonstrate improvements using data, and drive continuous improvements through retrospectives, staff meetings, and status updates.
• Proficiently manage scrum delivery, understand business context, customer use cases, and the functionality, architecture, and dependencies of involved systems.
• Represent team services to stakeholders and external partners, bringing developers or SMEs to meetings as necessary.
• Actively manage dependencies, influence vendors and partners, and ensure alignment with program goals.
• Deliver independently while occasionally seeking direction from peers and managers.

What you'll need

• Proven experience in technical program management, with a strong ability to make timely decisions and manage complex projects.
• Proficiency in scrum delivery and a track record of optimizing processes and demonstrating improvements with data.
• Deep understanding of business context, customer use cases, system functionality, and industry technologies.
• Excellent communication skills with the ability to lead effective meetings, build consensus, and clearly articulate decisions.
• Experience in managing dependencies, influencing external partners, and representing team services to stakeholders.

Details

• Location: Pune, India.