KYC Operations Analyst 1 – C09

Overview

Entry-level Business KYC role supporting Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting in coordination with the Compliance and Control team, and assisting in the development and management of Citi's internal KYC program.

What you'll do

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices.
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.).
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of the KYC record and report workflow progress to supervisor.
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy.
• Ensure KYC records incorporate local regulatory requirements and Global Business Support Unit (BSU) Standards.
• Maintain the BSU tool.
• Appropriately assess risk when business decisions are made, with particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
• Drive compliance with applicable laws, rules and regulations, adhere to Policy, and apply sound ethical judgment; escalate, manage and report control issues with transparency.
• Independently apply judgement in managing day-to-day responsibilities, including assessing complex situations, resolving issues, and determining appropriate courses of action.
• Be responsible for decisions and outcomes within area of responsibility, leveraging professional expertise and analytical thinking to ensure delivery of work to defined quality and performance expectations.
• Support effective functioning of the business area by ensuring administrative processes are implemented consistently and outputs meet expected standards.
• Operate across varied and evolving situations, responding to operational requirements to ensure continuity, quality, and timely delivery of work.
• Apply domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks.
• Evaluate business requirements by analyzing complex issues, forming well-reasoned views, and recommending practical, implementable solutions.
• Apply structured thinking, analytical rigor, and creativity, particularly where standard methodologies may require refinement.
• Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, considering the broader business context and potential implications.

What you'll need

• Bachelor's degree/University degree or equivalent experience.

Nice to have

• Previous relevant experience.

Details

• Location: Mumbai, Maharashtra, India.
• Employment type: Full time.
• Job family group: Operations - Services; Job family: Business KYC.
• Most relevant skills: Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.