Lead Business Process Engineer (Process Automation) - Officer

Overview

Lead end-to-end business process transformation for assigned Alpha Intelligence workstreams, from process discovery and future-state design through implementation, adoption and continuous improvement. Enable automation and AI solutions by engineering processes and governed knowledge for Alpha implementations.

What you'll do

• Conduct process discovery through interviews, shadowing, walkthroughs and system observation with implementation and operations subject-matter experts.
• Own end-to-end process transformation for assigned workstreams, from discovery and future-state design through implementation, adoption and continuous improvement.
• Map and assess current-state processes, including handoffs, systems, data, controls and exceptions, to identify root causes, effort, risk and friction.
• Design simpler, standardized future-state processes that improve controls and use the right mix of people, process, data, automation and AI.
• Structure and tag content for search, RAG and agent use, ensuring knowledge assets are discoverable, accurate and maintainable.
• Validate process and knowledge assets with subject-matter experts, manage signoffs and maintain version control.
• Prioritize redesign, automation and AI opportunities, and define expected benefits and success measures.
• Turn approved future-state designs into clear requirements and implementation plans, working with automation, AI, technology, operations and change teams.
• Support rollout and adoption, track results, and use feedback to improve processes over time.
• Maintain accurate status, progress and delivery reporting for the assigned workstream, escalating risks and blockers early.
• Coordinate across regional teams and time zones to enable seamless handoffs and effective dependency management.

What you'll need

• 10 to 15 years of relevant experience in business process analysis, process documentation, operations, transformation or automation delivery within financial services.
• Working knowledge of investment management or capital markets operations across front, middle and back office and the trade lifecycle.
• Hands-on experience with process mapping and documentation methods and tools.
• Familiarity with automation platforms such as UiPath and an understanding of what makes a process automatable.
• Good understanding of AI and GenAI concepts, including how structured knowledge and content quality drive RAG and agent performance.
• Strong analytical and documentation skills, with proficiency in relevant collaboration, data and presentation tools such as JIRA, Confluence, SQL, Excel or PowerPoint; equivalent tools and transferable experience are welcome.
• Ability to plan, prioritize and deliver milestones in a fast-moving programme environment.
• Ability to collaborate effectively with regional teams.
• Bachelor’s degree in Technology, Engineering, Finance, Management or Information Systems, or equivalent relevant professional experience.

Nice to have

• Exposure to BPMN, Visio, UiPath Task Capture, ARIS or comparable platforms.
• Process excellence or automation certifications, such as Lean Six Sigma, BPM or UiPath.

Details

• Location: Bangalore, India.
• Occasional participation outside local working hours may be required for planned handoffs or critical discussions.