ServiceNow Solution Architect

Overview

ServiceNow Solution Architect (Director) responsible for leading strategic design, delivery, and optimization of ServiceNow implementations across the enterprise.

What you'll do

• Lead design, delivery, and optimization of ServiceNow solutions aligned with global business strategy.
• Mentor teams and clients on ServiceNow architecture, integration, and development standards.
• Drive enterprise adoption of ServiceNow and digital solutions as a change agent.
• Identify and implement innovation and automation opportunities using ServiceNow.
• Ensure ServiceNow solutions integrate with existing enterprise architecture.
• Develop proof-of-concept solutions for complex requirements on ServiceNow.

What you'll need

• Deep expertise in ServiceNow across multiple modules (e.g., ITSM, ITOM, IRM/GRC, ITAM).
• Deep knowledge of ServiceNow IRM/GRC capabilities.
• Proven experience delivering complex ServiceNow solutions and mentoring technical teams.
• Minimum 12 years of ServiceNow development, including 2+ years as an architect.
• Experience leading major ServiceNow transformation projects in Agile/SCRUM environments.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication and experience working in global, virtual teams.

Details

• Location listed as Pune - Business Bay and also Bangalore / Pune, India.