Lead Consultant - Coupa and S/4HANA Procurement

Overview

The IT Business Analyst / Product Expert supports the delivery, operation and continuous improvement of AstraZeneca's global procurement technology landscape, with a focus on Coupa Procure-to-Pay, supplier collaboration and integration with SAP S/4HANA Procurement and Accounts Payable.

What you'll do

• Gather, analyse and document business and functional requirements for Coupa, SAP S/4HANA Procurement and related Source-to-Pay capabilities.
• Act as an expert for Coupa Procure-to-Pay, including requisitioning, catalogues, approvals, purchase orders, receipts, invoicing, supplier collaboration and associated reporting.
• Support the definition and continuous improvement of global Purchase-to-Pay and Supplier Collaboration processes in alignment with AstraZeneca's global standards and fit-to-standard principles.
• Translate business requirements into functional specifications, process designs, user stories, acceptance criteria and solution documentation.
• Support the design, configuration and continuous improvement of Coupa capabilities, working with Product Experts, technical teams and implementation partners as appropriate.
• Define and maintain the functional design for integrations between Coupa, SAP S/4HANA and associated applications, including master data synchronisation, supplier data, purchase orders, goods receipts, invoices, approvals and financial information.
• Collaborate with integration and architecture teams to ensure Coupa and S/4HANA solutions align with AstraZeneca's strategic application, data and integration standards.
• Support SAP S/4HANA Procurement and Accounts Payable process activities, including requisitions, purchase orders, supplier collaboration, invoice processing and payment-related processes.
• Analyse the impact of Coupa changes on S/4HANA, supplier management, Accounts Payable, reporting, master data and other connected applications.
• Support the creation, validation and maintenance of procurement and supplier master data, including data requirements, data ownership and data quality controls.
• Work with business and technical partners to assess process gaps, identify root causes and recommend improvements, automation opportunities or standard solutions.
• Support system integration testing, user acceptance testing, regression testing and business readiness activities for Coupa, S/4HANA and related integrations.
• Create test scenarios, test scripts, expected results and traceability documentation in accordance with AstraZeneca quality, compliance and validation standards.
• Coordinate defect investigation and resolution, ensuring defects are documented, prioritised and tracked through to closure.
• Support release planning, change assessment, deployment preparation, cutover activities and post-deployment hypercare for Coupa and related procurement solutions.
• Provide operational support and contribute to resolving incidents, service requests and capability issues across the Coupa and S/4HANA procurement landscape.
• Maintain product, process, integration, configuration and support documentation.
• Work with Product Managers and Product Experts to maintain the Coupa capability roadmap, assess enhancement requests and support prioritisation based on business value, risk, compliance and technical feasibility.
• Participate in governance forums and provide clear information on solution options, risks, issues, dependencies, decisions and delivery progress.
• Support business change and adoption activities, including communications, training materials, process guidance and partner engagement.
• Collaborate with external technology vendors, Coupa, SAP, system integrators and service providers to support solution delivery and issue resolution.
• Ensure solutions and supporting documentation comply with AstraZeneca's security, risk, data, quality, validation and governance standards.
• Find opportunities to improve the user experience, reduce process complexity and increase adoption of standard Coupa and S/4HANA functionality.
• Report progress, risks, issues and dependencies to project, product and P&MM leadership teams.

What you'll need

• Experience as an IT Business Analyst, Product Expert, Functional Consultant or similar role supporting procurement, finance or supply chain processes, with good experience in Coupa Procure-to-Pay including requirements analysis, process design, configuration, administration and product support.
• Experience working with SAP Procurement, SAP S/4HANA or ERP solutions, including Procure-to-Pay and Accounts Payable processes, and designing or supporting integrations between Coupa and SAP S/4HANA or other ERP back-end systems.
• Solid understanding of end-to-end Source-to-Pay processes, including requisitioning, approvals, purchasing, supplier collaboration, goods receipt, invoicing and payment.
• Experience gathering, analysing and documenting business and functional requirements, including business requirements, functional specifications, process maps, user stories, acceptance criteria and solution documentation.
• Experience supporting solution design, system testing, user acceptance testing, deployment, hypercare, defect management, incident management, enhancement requests and delivery activities using tools such as Jira, Azure DevOps, ServiceNow, Smartsheet or similar.
• Solid understanding of Coupa Procure-to-Pay capabilities and supporting business processes, SAP S/4HANA Procurement and Accounts Payable concepts, and master data concepts, with the ability to support or review Coupa configuration and assess downstream impacts on integrated systems.
• Knowledge of Coupa and S/4HANA integration scenarios, data flows, interface dependencies, common integration patterns, APIs, middleware and concepts including interfaces, mappings, monitoring, error handling and data validation.
• Knowledge of testing methodologies including system integration testing, UAT, regression testing and defect management, along with quality, compliance, validation, security and governance expectations for enterprise technology solutions.
• Ability to analyse business data, process performance metrics, trends, control gaps and improvement opportunities.
• Strong partner management, communication, collaboration, analytical, problem-solving and decision-making skills, with the ability to explain Coupa, SAP and integration concepts to business, IT and executive stakeholders.
• Self-motivated, able to handle multiple priorities across product support, project delivery, operational activities and continuous improvement, working within Agile, hybrid or structured technology delivery environments.
• Comfortable working in evolving and ambiguous environments, confident to challenge existing processes constructively, facilitate partner alignment, produce high-quality documentation, and collaborate across countries, cultures and time zones.

Nice to have

• Experience within the pharmaceutical or life sciences industry, including global procurement or Source-to-Pay transformation programmes and global, matrix organisations with internal and external delivery partners.
• Coupa Platform Administration, Coupa Integration or equivalent certification, and/or SAP S/4HANA Sourcing and Procurement certification.
• Experience with SAP Integration Suite, SAP CPI, MuleSoft, APIs or equivalent middleware and integration technologies.
• Experience with Coupa and SAP S/4HANA global template design, fit-to-standard implementations, release management, cutover planning, deployment readiness and hypercare within global transformation programmes.
• Experience with supplier network and supplier collaboration platforms, including SAP Business Network or equivalent.
• Experience with non-SAP and related procurement or enterprise applications including Workday, Concur, IQVIA, CyberGrants, Taulia or other supplier and finance platforms.
• Knowledge of data migration, data cleansing, data validation, master data governance and SAP MDG.
• Knowledge of procurement reporting, analytics, workflow, approvals and process automation.
• Knowledge of SAP Fiori.

Details

• Location: Chennai, India.
• Work mode: the company works on average a minimum of three days per week from the office.