Lead IT Analyst (SAP Sales and Distribution)

Overview

Lead IT Analyst (SAP Sales and Distribution) role within the Information Technology Enterprise Applications department, supporting and enhancing SAP Sales and Distribution solutions for Integrated DNA Technologies (IDT), a Danaher operating company.

What you'll do

• Participate in front end Sales Order, Customer Master and CPQ related SAP enhancements (small projects), and serve as an extended team member on large SAP projects.
• Analyze requirements, identify root causes, troubleshoot issues and implement sustainable solutions, driving continuous improvement through process optimization and operational excellence initiatives.
• Meet critical deadlines and provide timely updates to business and IT stakeholders.
• Troubleshoot and support SAP and SAP integrations into the Sales and Distribution module, identify root cause and solve incidents in a timely manner to meet SLAs.
• Self-manage the ticket backlog to ensure little aging.
• Work alongside internal IT and business integration departments to solution and support SD integrations, including Sales Order and Customer Master.
• Build and support external integrations with 3rd party compliance vendors.
• Become a valuable member of the cross functional integration team.

What you'll need

• Bachelor's degree in computer science or an equivalent combination of education and experience.
• 5+ years of hands-on IT configuration experience in SAP Sales and Distribution module in a primary role, supporting new enhancements, break/fix and production support.
• 5+ years of experience working within the various Tcodes that make up sales and distribution SAP modules, including working in conjunction with MM/WM, PP and FICO modules.
• 5+ years of hands-on IT configuration experience working within the Sales and Distribution Enterprise Structure, including master data, Sales Orgs, Distribution Channels and Divisions, Sales Documents, Business Partners, Item Categories, Scheduled Lines, Condition Types, Pricing Procedures and Authorizations.
• 3+ years working with different automated SD Data Determinations, Scheduling, ATP and/or AATP, Sales Services and Complaints Processing.

Nice to have

• 3+ years of work experience within a SOX compliant environment, supporting business processes and creating documentation that follows strict guidelines.
• Working knowledge of BADIs, BAPIs, Routines and other enhancement objects; ability to interpret ABAP, identify optimization opportunities and debug incidents.
• 3+ years working with OData Service integrations and/or Sales Order integrations.

Details

• Location: Bangalore, Karnataka, India.